I think the CX is really good easy to…
I think the CX is really good easy to use but to many cowboys are on it
4.3
Great
1,000 reviews
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Review summary
Courier Exchange receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The Exchange is a great tool
The Exchange is a great tool. To be honest, it has declined a little over the years in my opinion, but it is still a fantastic asset to any courier or haulage business. It helps us cover work when we are stuck and obtain re-loads for our own returning vehicles.
Joshua made my CX onboarding smooth with clear guidance and constant support. He was approachable, patient, and ensured I understood everything. Truly appreciated his help!
I want to sincerely thank Joshua for the support he provided during my onboarding in the CX team. His guidance was clear, patient, and thorough, which made the transition much smoother and less overwhelming. He took the time to walk me through key processes, answered all my questions, and shared practical insights that helped me get up to speed quickly. His approachable attitude and willingness to help made a big difference. I truly appreciate his support and mentorship.
Warry good!
Thank you for the support and help from the beginning. Thank you.
Company details
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Contact info
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Website
courierexchange.co.uk
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
RG
We have used the exchange for a number…
We have used the exchange for a number of years now and have found it to be the best on the market. Any time we have had the need to contact them the service has been excellent. Richard Glynn Rcoms Logistics Ltd
Date of experience: October 30, 2019
LP
Excellent !!
Excellent !! Has enhanced our business massively and opened up an exceptional contact base. Would highly recommend
Date of experience: October 30, 2019
DP
Excellent system and service
Excellent system and service. Made plenty of contacts for future work. Would highly recommend to all. Danny Parmiter - Forest Freight
Date of experience: October 30, 2019
MR
An excellent platform particularly the…
An excellent platform particularly the access to the huge resource drivers and services. The best feature is that it encourages best practice through the rating feature of driver, couriers and forwarders.
Date of experience: October 30, 2019
Jc
Great company to get work and post work
Great company to get work and post work Shaparack ltd
Date of experience: October 30, 2019
Ty
Great company if you want to earn more…
Great company if you want to earn more money in your spare time
Date of experience: October 26, 2019
SH
I enjoy working with courier exchange…
I enjoy working with courier exchange because it gives me the freedom to work when I want to work. It is tough to earn a living though.
Date of experience: October 25, 2019
RB
Subscription driven business model not a level playing field
Subscription driven business model not a level playing field . 7,000 subscribers at £750 each you do the maths. Never got the rates per mile I was told i would get. Tired of pointless hours bidding for jobs at a an increasingly discounted rate. Tired of bidding for the same job that was posted by several companies looking for the lowest quote to get back to the same client Its essentially a race to the bottom with a business model that steadily pushes down prices till its impossible to make a living. Lasted a year and even after being called 5 to 6 times by their marketing recruitment people , and having explained my utter disappointment with the platform and my misgivings they still tried to push me to cough the £750 but I knew it was pointless trying to make it work. I notice CX are always quick to reply it's just a marketing tactic, the whole industry is being killed by the Gig economy apps only the big companies win with haulage companies eating into the same day business.
Date of experience: October 25, 2019
MM
Being with courier exchange is the best…
Being with courier exchange is the best experience ever as a courier driver. I manage to book my jobs in advance and this gives me a peace of mind. Being able to send the PODs digitally and creating your invoices immediately is fantastic. A Manyeruke
Date of experience: October 22, 2019
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