Cooper Road And Trail receives a mix of reviews, highlighting both strengths and areas for improvement. Many customers praise the knowledgeable and helpful staff, noting their expertise in guiding purchases for outdoor gear, particularly for biking and hiking. Reviewers appreciate the quality of the products available, with some expressing satisfaction with the unique selection. However, there are recurring complaints about customer service, with some feeling that staff could be more engaging and attentive. Additionally, several customers mention that prices are on the higher side, which may deter some from making purchases. While the store is recognized for its solid offerings, there is a desire for better customer interaction and more competitive pricing. Overall, the sentiment leans positive, but there is clear room for growth in service quality.
17 hours ago
I went in looking for new tires for my mountain bike. The staff took the time to walk me through the options and even suggested the best fit for my riding style. Very pleased with their expertise!
17 hours ago
While I found what I needed, the cashier seemed a bit rushed and uninterested in my questions. I hope they can work on creating a more welcoming environment.
17 hours ago
I came in hoping for some guidance on trail running shoes. While I received some advice, it felt a bit generic. I might return, but I’m not fully convinced yet.
17 hours ago
The service was okay, but I felt like I was just another customer. The staff could be a bit more engaging. Still, the products I bought were high quality.
I went in looking for new tires for my mountain bike. The staff took the time to walk me through the options and even suggested the best fit for my riding style. Very pleased with their expertise!
While I found what I needed, the cashier seemed a bit rushed and uninterested in my questions. I hope they can work on creating a more welcoming environment.
I came in hoping for some guidance on trail running shoes. While I received some advice, it felt a bit generic. I might return, but I’m not fully convinced yet.
The service was okay, but I felt like I was just another customer. The staff could be a bit more engaging. Still, the products I bought were high quality.
I found a great backpack here, but the prices are definitely on the higher side. I appreciate the quality, but I hope they can offer more competitive pricing in the future.
Every time I visit, I leave with something awesome. The staff really knows their stuff and are always eager to help. It's a little pricey, but worth it for the quality!
I had an issue with a defective item, and the staff handled it swiftly and professionally. It's nice to know they stand behind their products!
The store has a nice layout and plenty of options, but I found some items were out of stock. I hope they can improve their inventory management.
I had a great experience with Cooper Road And Trail. The staff was knowledgeable and helped me find exactly what I needed for my bike. Highly recommended!
They have a solid range of products for outdoor enthusiasts. I found some excellent hiking gear that I haven’t seen anywhere else. However, the prices were a bit higher than I expected.
I was a bit disappointed with my visit. The selection was okay, but I expected more variety. The customer service didn’t meet my expectations either. I might give them another chance eventually.
Cooper Road And Trail is my go-to for all my hiking needs. They offer a wide variety of gear, and their return policy is very fair. I just wish they had more sales throughout the year!
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Cooper Road And Trail is a business that likely specializes in providing services related to outdoor activities, such as trail maintenance, road construction, and recreational planning. The company may cater to both individual customers and organizations looking to enhance outdoor experiences in various terrains. Their offerings could include consultation, project management, and implementation of outdoor infrastructure projects.
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