★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Consumer Energy Solutions receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
First (insulation) phase completed today by Consumer Energy Solutions to insulate our home, install a air source heat pump and fit solar panels. The insulation stage work was done by Keiran and Ashley. Superb workmanship; they were fast, efficient, very polite and went above and beyond to get all the work done. A 5 star service from two skilled and hardworking young men. Thanks guys you were great👍👍
We had Nathan & Keelan as the insulation installation team. They were punctual, professional and kept work areas tidy and safe. They accommodated slight adjustments, and also made sure all work complied with current Building Regulations, even conducting remedial work on the existing building structure to ensure compliance. They kept us informed at all stages of work to ensure minimal disruption to household activities, and pet movements, going above and beyond expectations. A thoroughly professional and friendly team, who we had for two weeks working in the property and installed very high quality work.
From the first survey in Februay to completion of work in July the company have communicated promptly and efficiently and have supplied tradespeople of the highest calibre. Nothing has been too much trouble for them and every last scrap of rubbish was cleared. They have been a pleasure to do business with.
Thank you so much to Josh Ruck Seyi and the CES solar team. We were kept updated on all the developments and installations. The team worked so hard and managed to complete in the same day on the hottest day of the year.
I would recommend CES Solar. We are extremely happy with our system
Consumer Energy Solutions installed an Air source heat pump, insulation and Solar panels in my house. The whole process was quite a big job but i must say the whole team were absolutely amazing . The installers were very professional and kind, always polite upon interaction and ensured that i was kept up to date as they progressed with their work. I was fully involved in all decision making in the location of the heat pump and also ensured that i understood how to operate the whole system I found the whole team to be very trustworthy I would highly recommend this company to anyone who was considering changing their source of heating I am very happy with the end result and all the team for their very hard work.
Gina Evans
How do u get a MSC certificate for export? I don't seem to have 1 consumer energy solutions don't seem to reply to emails
Hi I've sent 2 emails this morn to you. Thanks
Consumer Energy Solutions installed an Air source heat pump, insulation and Solar panels at our farm house. The installers were polite and helpful and cleaned up after themselves. We had a couple of teething problems which were all resolved quickly and we had regular check up calls to make sure we were happy with everything.
The existing old oil heating system radiators and pipework were removed and replaced by a heat pump and new radiators. All outside walls of our old farmhouse were also properly insulated and re-plastered. The work was done to a high standard with great care. There was quite a lot of disruption as access was needed to all walls, but was well worth it as the house is now much warmer.
However the Kitchen /diner is cooler than the rest of the house as it has only a small 4ft radiator for quite a big room. The smaller front room which we do not use has a 6ft radiator and I think it would be great if they could be swapped over. I have checked the sizes and there is room to do the changeover.
Otherwise we are very pleased with the installation, with no expensive heating oil to buy but of course more electricity used.
One slight moan - the radiators are very close to the walls and clothes cannot be hung over them to dry!
from start to finish it was so easy you even took the time to come back and explain some things i was not sure of two weeks later VERY VERY happy with all the work done and the workmen were very good
I was contacted by consumer energy solutions in March 2023 I had one survey done been phoning for months with nobody answering the phone emailing with no reply this company is a waste of time still
Joseph, Jordan, and Matthew formed an outstanding team—exceptionally efficient, friendly, and always going the extra mile. They are genuinely good people who delivered a sterling job. We are very, very grateful to have had them here, providing our home with a fantastic new system that is significantly enhancing our living space. Well done and heartfelt thanks to this exceptional team!
Work was all carried out to fit around my holidays. Great care was taken to cover my belongings from dust etc. All workmen were polite and got everything done in time scale. They cleaned up after themselves each day. Had insulation, air source pump including radiators and solar panels fitted. Very pleased.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.