Consultiv Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
I have been trying to sort my problem for 2 weeks with no luck. I spoke to lovely lady today called Jo. She was the most helpful person i have spoken to so far, and although she could not resolve my problem she has done everything possible to get the persons that can deal with my problem to do so. So i rate Jo at 5 stars for her help, patience and commitment to helping me as a customer.
Used consultive to switch energy supplier and saved on my current contract rates. Both Graeme Marrs and Craig Portsmouth were very helpful and the switch is seamless and easy.
Consultiv provided us a saving of £498.84 on our waste, and £800+ saving on our energy. Also took care of everything for us.
Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way with my business utility needs, from finding me the best deals, to supporting me with any issues that arise (like my energy company incorrectly billing me and causing huge problems!) A special thanks to Jo, Megan and Amanda for all their kindness and support.
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Would highly recommend. Thanks to Daniel and Bobby who made us aware that we should not be paying the CCL charge on our energy bills. Thanks to them so far we have received a rebate of just over £13500.00 from our Gas supplier and anticipate a similar amount from our Electricity supplier. The whole process was hassle free. In addition they also sourced our new energy contracts for a fixed term and fixed rates which was carried out a few months before the price hikes. Excellent service.
Many thanks to James Holmes who managed to recoup all our Climate Levy and reduce the VAT on our business energy accounts from 20% to 5% as we are a provider of Childcare services. The refund of nearly £50000 over the last few years have made a huge difference to our service. James did all the work very efficiently and all I had to do was sign everything off so this saved a massive amount of time I could then spend on other business projects.
Ian was a great help in guiding us through the process and explaining upcoming changes regarding charging of electricity supply.
I have been dealing with Rachael and Lee for a while now and they have always gone above and beyond. With my gas provider going bust earlier this month they really saved me a lot of time and effort sorting this out quickly and getting me the best deal possible. A great team to work with!
I have dealt with Rachael mostly and Amy. They have both been super helpful in sorting out new contracts for my business. Rachael has been a fantastic help in arranging everything and answering all the questions I had! And has always called me back when she said which I find very important. I highly recommend to anyone!
Fantastic service, clear advice and no pressure selling. If the ongoing service is anything like the service received this week from Lauren and Ian, then I foresee a promising future partnership. Thank you for your help and assistance in finding a new contract for our utilities
After dealing with two different utility brokers over the last couple of years and being missold contracts by both of them, I think my trust has finally been restored in the industry. Consultiv Utilities really went out of their way to reassure me that they were acting in my best interests and the interests of our school. They worked so hard to get us a good deal over the last few months. I would like to personally thank Bobby Robson and Daniel Parker for their help. I will be contacting them in the future once this new contract has expired. They really did work hard on our behalf and I would recommend them to other schools who are looking for a new energy contract. Thank you.
Paul Wintrip has gone above and beyond for my charity. Great!
