Wrong item delivered
Wrong item delivered. I contacted you over a week ago and no response. Very disappointed. Would not recommend
4.5
Excellent
888 reviews
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💬Hasn't replied to negative reviews
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Review summary
CNP Professional is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
You never delivered my order
You never delivered my order, you never responded to my queries, your website is down, i can't even contact you!
Customer service too long
I’ve complained about receiving only half my order over a week ago and I’ve had one message back saying that they will be I touch I ordered 2 x beef protein (strawberry laces) and received 1 but it’s taking over a week to look into and sort out
Delivered on time and products are great
Delivered on time and products are great
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
cnpprofessional.co.uk
All reviews
888 total • Write a review
Showing 641 - 650 of 884 reviews
HC
Bought one & converted.
Bought for the first time on Cyber weekend due to working for a competitor in the past I always used a staff discount. This was my first time moving away from the brand in years. I purchased Ignition for a usual pre-workout and Cognition to give non-stim a go for after work sessions to try get some better sleep. There was a delay in my parcel due to demands over Black Friday but there response was speedy and even through in a few samples and a not apologizing. A very nice touch. My only suggestions would be switching to paper tape instead of sellotape and using paper packing instead of plastic bubbles. Would be great if there was 100% recyclable delivery packaging. Would recommend & I plan on buying again.
Date of experience: December 17, 2019
MS
Great products but very poor customer…
Great products but very poor customer service. I received my order but it was missing one item. I have sent multiple emails and left voicemails but have had no response
Date of experience: December 12, 2019
CF
Quick and easy
Quick and easy. Always love every purchase
Date of experience: December 12, 2019
PS
BF & CM deal orders
Ordered Black Friday and Cyber Monday...whilst it may be a busy time, this should be counted for in advance. Order delivery was delayed, first order was incomplete with missing items ‘to follow’ nothing to say why not included or when to expect. CM package came with apology on delay (after receiving no confirmation of shipping) but missing items from BF package still not included...great deal but disappointing service
Date of experience: December 12, 2019
DL
Ordered 4 weeks ago
Ordered 4 weeks ago. Still not received.
Date of experience: December 12, 2019
RC
decent dunt for the price
decent dunt for the price
Date of experience: December 9, 2019
EC
I have not received my order!
I have not received my order! It’s apparently been delivered to someone’s ‘porch’.... I don’t even have a porch. It’s not CNP’s fault, but I’ve yet to receive my goods having paid for them??!
Date of experience: December 9, 2019
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