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Review summary
Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session.
A great experience for my YR 10 student.
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands.
For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
As a student who has experienced the tutoring services of Cluey Learning, I am compelled to share my extraordinary journey with this exceptional company. From the outset, Cluey Learning impressed me with its personalized approach to education, tailoring lessons to fit my unique learning style and academic needs.
The tutors at Cluey are not just educators; they are mentors who genuinely care about your progress. They have a remarkable ability to make complex concepts understandable and interesting, which has significantly boosted my confidence in subjects I previously struggled with. The use of interactive and engaging digital platforms made learning not just effective but also enjoyable.
What sets Cluey apart is their commitment to providing a holistic learning experience. They consistently sought feedback to ensure the tutoring sessions were aligned with my educational goals and adapted their teaching methods accordingly. This bespoke service made a significant difference in my academic performance.
The flexibility of scheduling sessions and the convenience of online learning provided by Cluey were also major advantages. It allowed me to balance my studies with other commitments seamlessly.
In conclusion, my experience with Cluey Learning has been nothing short of transformative. It’s not just about better grades, which I certainly achieved, but about developing a deeper understanding and love for learning. I highly recommend Cluey Learning to any student seeking to enhance their educational journey. Their professional, friendly, and effective tutoring services are a game-changer in the world of learning.
My daughter is year 10 and finding keeping up in class much easier. The Tutor is very good at explaining things and provides extra tools to help with understanding. Also being able to have tutor at home is easier to manage.
My son has been receiving weekly tutoring from Cluey now for a few months. In that time, we've had the occasional tutor change but for the most part we've been happy with the tutors supplied and will continue to receive assistance for our son. He was a bit shy at first but now is very engaged in the sessions and is finding the revision of his class work helpful for the retention of the concepts learned at school. He is not great with attentive classroom learning, so we find the one-on-one Cluey sessions are more suited to his learning type.
The process is very easy and flexible. We were able to choose a tutor who seemed like a good fit for my son's needs, there were plenty of convenient times available and the platform was simple to use. The tutor was friendly and engaging which has helped motivate my son.
I was unsure about getting tutoring as I wasn’t sure about online or taking him somewhere. As soon as we walked in I knew I had made the right decision. It was great, very friendly and the kids are all super happy learning.
It is quite difficult, if not impossible to get any customer service support. There is no contact phone number, the chat function doesn't connect to a human to assist and cancellation action does not occur within their stated time frames.
First session experience was the tutor entered the session over 10 mins late, engaged in discussing how tired they were instead of engaging in learning activities to then end the session early.
Definitely does not live up to the advertised services and quality.
Still awaiting for my request to cancel to be actioned above their service time frame.
Scam! Customer support is terrible. Cluey maintains that it has telephone support between 9-6 Monday- Friday whereas the best you can hope for is a call back within 24-48 hours. I’ve lodged an ACCC report about that aspect as it seems like many others have had a similar experience.
The reason I was TRYING to contact them is to un-enrol from sessions that I didn’t enrol in the first place. Including. Session during school hours. Up shot is $624 taken from my account when what we asked for was 3 intensive sessions over the school holidays to review prior to term starting.
We trialled one session. I couldn't see any evidence that there are tutors based in our state which is a problem as each state has a completely different curriculum. The automated system makes the experience very impersonal. It was difficult to message anyone to ask for help. I wouldn't recommend for anyone outside of NSW. If in NSW, it would probably work ok.
My son is enjoying his math tutoring,he is learning a lot and the tutor is very good and has a strong knowledge in maths
The system is very good and the customer service team are very cooperative
Thsnk you cluey
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