Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session. A great experience for my YR 10 student.
i have learnt at lot and feel more prepared going into tests
Cluey learning sessions have sky rocketed by childs confidence and understanding within 4 sessions. Highly recommended for tailored tutoring
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands. For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
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clueylearning.com.au270 total • Write a review
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My son has done the first three lessons with Cluey and he found the tutor very helpful and the resources and practice exercises a great tool to keep learning outside the lesson. As a parent, I found the system easy to use and access to learn more about how he is going week by week. Overall, I am very satisfied with Cluey Learning.
Date of experience: May 30, 2024
It's very hard to communicate poor service
Date of experience: May 29, 2024
Scammers! Avoid at all costs. Will take your non-refundable money. Run by a call centre overseas. Links and passwords don’t work. Will keep you on the phone in an automated loop. This is not an Australian business. Beware!
Date of experience: May 20, 2024
I started using Cluey Learning 3 years ago. If there was an issue you spoke to a person and it was resolved. People have now been replaced by an automated call system that sends you on a loop directed to their Hub. The Cluey Learning Hub is not capable of thinking independently and can't resolve complex issues and neither can the online chat system. If you have dealt with Australia Post's automated call system recently, this is how Cluey Learning functions now. So if you enjoy dealing with Australia Post you will love calling Cluey Learning and going on a continual loop when all you really need is to speak to a person and achieve a good resolution. Cluey Learning also owes me at least 6 tutoring lessons that had to be cancelled due to the tutor being unavailable. Cluey is happy to debit the account 2 weeks prior to designated lesson but takes months and/or weeks to credit the account. Some credits have still not hit the account from the beginning of this year. Numerous emails and texts messages to Cluey Learning and the Accounts Dept go nowhere. For the 3 years at Cluey Learning my request has always been for a skilled teacher to tutor my child, if that teacher is unavailable don't assign me a Uni student that I have not agreed on and expect me to pay for Cluey Learnings lack of resources. Is 3 years not enough to get it right? Cluey Learning tutors do not offer any support in between tutoring sessions. Other Tutoring Services offer students the ability to email their tutors in between tutoring sessions regarding assessments, exams and homework, Cluey Learning does not allow you to contact your tutor outside your tutoring time slot. If you email the tutor via the Hub it is either disregarded or not passed onto the tutor. It would seem that Cluey Learning's primary objective is to increase their profits at the expense of educating the leaders of tomorrow. I cancelled my enrolment today via the Cluey Hub as I do not support this tutoring platform. If you want to build your child's confidence or excel in a particular subject do yourself a favour and look somewhere else.
Date of experience: May 16, 2024
I don't recommend this tutoring. I have enough fund in my account but always receive payment failure messages, as well they cancel the lesson on the day of the class. The tutors are getting changed very often. Please rethink before you enroll your child.
Date of experience: May 13, 2024
I recently cancelled Cluey with my son. Very disappointed with current customer service experience. Never able to connect to anyone or talk to anyone. Appointed tutor always last minute not available and my son forced to pair someone he doesn’t even know. I lost my faith in Cluey with their support to children’s education.
Date of experience: May 5, 2024
Very happy and such an easy process to set up. My daughter’s teacher (Mike) is very understanding and supportive. Highly recommend.
Date of experience: April 23, 2024
Our son has very specific troubles in English expression, and the Cluey tutor has made great efforts to tailor the tuition to our needs.
Date of experience: April 19, 2024
It's early days for our Granddaughter with Math & English with Cluey but already we can see a difference in her confidence with these two subjects & herself.
Date of experience: April 11, 2024