Chaserackz is a review platform operating in the finance and insurance sector, designed to facilitate user feedback and transparency. The company provides a space for consumers to share their experiences with various financial and insurance services, enabling potential customers to make informed decisions based on peer reviews. Targeting individuals seeking reliable insights into finance and insurance products, Chaserackz aims to enhance trust and credibility within the industry. By allowing users to leave reviews and ratings, the platform fosters a community where consumers can engage with one another and share valuable information about their experiences. With a commitment to maintaining user security and data privacy, Chaserackz is focused on creating a trustworthy environment for both reviewers and businesses.
Chaserackz receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the quality of the clothing, noting that items are well-made and affordably priced, with some describing the tracksuits and windbreakers as "immaculate" and "comfortable." Customers also appreciate the responsive customer service, with several highlighting quick replies to inquiries.
However, a substantial number of reviews express dissatisfaction with delivery times and the lack of communication regarding order status. Complaints about delayed shipments and difficulties in obtaining return addresses are common, with some customers waiting weeks for responses.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 16 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“The quality is immaculate at such an affordable price compared to other high priced windbreakers in the market”
“Emailed them, and about 16 days later got a response and then a returns address”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | 16 |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Chaserackz is #5 of 5 on overall rating in this group. On delivery, 247 Home Rescue scores higher (4.8 vs 3.0).
16 reviews of Chaserackz. Filter by what matters to you.
Over a year ago
Ordered a track suit. Unfortunately the fitting wasn't adequate for a 6ft 3. It's been two week's I have been trying to get a returns address but haven't received any response what so ever and bearing... See more
Quick answers to the questions people ask most.
Chaserackz has garnered a mix of reviews, with a significant number of verified customer experiences reflected in the ratings. While many praise the quality of their clothing, issues with customer service and delivery have been noted.
Chaserackz is not considered a scam, but customer feedback indicates concerns regarding delivery times and customer service responsiveness. Verified reviews highlight both positive and critical experiences.
Chaserackz specializes in casual clothing, particularly tracksuits and windbreakers. Customers have praised the quality and design of these products.
Chaserackz accepts various payment methods, though specific details are best confirmed directly on their website. Many customers find their prices to be affordable for the quality offered.
The return process for Chaserackz can be unclear, as some customers have reported difficulties in obtaining return addresses. It's advisable to reach out to their customer support for assistance with exchanges or refunds.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 38% are 1–2★.
If I could rate it 0 I would. Ordered a tracksuit, which did come but unfortunately was too small for my son, so we wanted an exchange just to the size up. Emailed them, and about 16 days later got a response and then a returns address. We returned with a signature and obviously stated in the email and on the package that we would just like an exchange for a small instead of Xsmall. Any way, as time went on I heard nothing nor did I receive the tracksuit. I've emailed several times and had a few responses, but still no goods. So after about 6 weeks I requested a refund. My partner emailed eventually and he was told they sent out another tracksuit, which obviously was not true as they had 'lost the order number'. Still no refund or exchange 6 months down the line. DO NOT USE! £60 may not seem much to some, but to a family of 7 it is. Awful.
I have ordered 3 different tracksuits from This website and they have all arrived, I ordered a tracksuit that was too big for me I so text them and emailed them to see about a possible refund or exchange, I sent it back to there return address they finally sent me after weeks of not replying and they offered me a refund, I sent it back and it arrived at there return address they sent me. Its been 1 month since it arrived at there return address and I’m still waiting for a refund they kept saying I was going to get.
Ordered a track suit. Unfortunately the fitting wasn't adequate for a 6ft 3. It's been two week's I have been trying to get a returns address but haven't received any response what so ever and bearing in mind the returns timescale is 14days. They do not include a returns label within the parcel. I have messaged by email, Instagram and have checked the website (there's no returns address). Please enlighten me Chaserackz why you do not have these details easily available for customers who wish to return their purchase.
I ordered a windbreaker for my nephew a few weeks ago and once he received it he loved it and was so happy. The quality is immaculate at such an affordable price compared to other high priced windbreakers in the market. The delivery time may have been a wait, but after a swift response it was justified and respectable. The really low star reviews are forgetting that it's still a small business but the wait is worth it in the end. I highly recommend to buy from them and to keep updated on their social media platforms for to keep updated for any new clothes they release. I look forward to buy again soon for myself at some point - hopefully soon.
Honestly disappointed, ordered a windbreaker and shorts 2 weeks ago and it said it would arrive in 5-7 days after I paid an extra 15 quid for delivery. I haven’t received any tracking and it says my order hasn’t even been dispatched yet. Been emailing and texting on instagram and only 1 response telling me my order will be shipped soon but still hasn’t! Don’t want the order if it won’t arrive by Christmas. I ordered on the 4th of December and the item wasn’t a pre order!!! It said they have it in stock. Update it’s a week later and still no tracking number, think it’s just a scam .
i’m not in the best position, i ordered a tracksuit on the 30th november, it said 3-5 days, it’s been 5 days which isn’t a issue but reading these reviews is making me nervous as i need to to be delivered by christmas!
Delivery time is ridiculous!! Placed an order 10th November, still not showing as even having been shipped. Emailed & no response! Edit - company replied to this review 6 days ago, still not showing as being dispatched?? Tried emailing but no response!! Also pre order items state 14 days not 4 weeks, I ordered on 10th November.
Brilliant quality and good customer service 10/10 would go to for clothing
Perfect quality tracksuits with a great design. Always get asked where I got them from when I’m out and my friends all want them. Customer service is also great and they always reply to my questions the same day
definitely recommend buying, quality is amazing and very comfortable shipping took 2 weeks but was expected as it said in the item description
10/10 brand and service, tracksuits amazing quality even better than what I expected from a smaller brand well worth the money paid, dropped them a few dms with questions and everything was answered with quick responses
10/10 quality 10/10 service 10/10 price 10/10 packaging 10/10 price worth every penny
Comfy and affordable clothes worth the purchase
amazing brand . quick shipping . always releasing new designs . 10/10 quality
I had a bad review still not making a very positive one they are not good at answering emails and i waited about 1/2 months on the jacket but after 1 month we found out it was lost in transit so i got a new one that came today im happy with the look and feal only thing is you can feel the seams inside the jacket arms if you wear only a tshirt its like the thread is poking you but other than that a very good jacket
Cold designs, certi prices & good quality. Came rapid too 👊🏻
Chaserackz is a review platform operating in the finance and insurance sector, designed to facilitate user feedback and transparency. The company provides a space for consumers to share their experiences with various financial and insurance services, enabling potential customers to make informed decisions based on peer reviews. Targeting individuals seeking reliable insights into finance and insurance products, Chaserackz aims to enhance trust and credibility within the industry. By allowing users to leave reviews and ratings, the platform fosters a community where consumers can engage with one another and share valuable information about their experiences. With a commitment to maintaining user security and data privacy, Chaserackz is focused on creating a trustworthy environment for both reviewers and businesses.
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