Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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tony jones
tony jones
1 reviews
5 months ago
5 out of 5 stars

Excellent fast delivery

Excellent fast delivery

Helpful?
Paul Coffey
Paul Coffey
1 reviews
5 months ago
5 out of 5 stars

Really good quality outdoor furniture…

Really good quality outdoor furniture at a very reasonable price. Great communication, keeping us updated on delivery right from the start

Helpful?
5 months ago
4 out of 5 stars

really pleased with the quality and…

really pleased with the quality and overall look of the furniture we bought. very good service and friendly helpful contact. only fault was having to chase replacement chair several times. but overall very pleased with Charlies.

Helpful?
Philip Parker
Philip Parker
1 reviews
5 months ago
5 out of 5 stars

Excellent product and service

Excellent product and service. We recently purchased a Wild Garden rattan lounge garden set from Charlie’s. Exactly as described, great quality, regular updates on delivery, fair price. Thank you

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T Chapman
T Chapman
1 reviews
5 months ago
5 out of 5 stars

Quick delivery and good communication

Quick delivery and good communication

Helpful?
5 months ago
1 out of 5 stars

Purchased a gas cooker regulator kit…

Purchased a gas cooker regulator kit and when I got home realized it was damaged when going to fit it. Explained that it was a 2 hour drive for me to return the item for an exchange but they are not interested and will not help. Absolutely awful customer service, please check your items are for for use when you buy them as you won't be able to get any help should you not live close.

Helpful?
Sarah Cairney
Sarah Cairney
1 reviews
5 months ago
5 out of 5 stars

Very quick and efficient sale and…

Very quick and efficient sale and delivery

Helpful?
Peter lewis
Peter lewis
1 reviews
5 months ago
1 out of 5 stars

I have just purchased a post box with a…

I have just purchased a post box with a Welsh Dragon embossed on it, from Charlie’s ebay store total cost was £50.99, delivered. I then checked the Charlie’s web site it’s £39.99, or £43.98, delivered. What I want to know is why is there a £7.00 discrepancy. I often shop at Charlie’s in Queensferry Deeside, and online but in future will think twice and certainly check other sites before I send them any money.

Helpful?
5 months ago
5 out of 5 stars

Patio set

The person who sold us the patio set was really helpful and delivery was prompt, we had been looking for a set like this for a good while and to get this set for such a good price was excellent

Helpful?
5 months ago
4 out of 5 stars

Patio table and chairs, bought for later delivery.

We were impressed with the advice and direction we received, and with both quality and price. Our only slight disappointment was that we had hoped the goods once bought could be held by you for four weeks, but were told that two was the maximum (we were having work done which we would like to have seen completed before delivery). The items were in fact delivered while we were away, but as the weather was dry and we were back the next day, no harm was done.

Helpful?
Angela R
Angela R
1 reviews
5 months ago
5 out of 5 stars

Excellent Well Stocked Store

An excellent store that sells a variety of goods. We recently purchased a Rattan Corner Patio sofa and table set from their garden furniture section and are really pleased with it and the excellent service from staff while choosing it. We enjoy regular visits to Charlie’s when in Welshpool and are never disappointed

Helpful?
Mike
Mike
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, constantly updated, good value and polite, delivery team were brilliant

Helpful?
Mr Wilkinson
Mr Wilkinson
1 reviews
5 months ago
5 out of 5 stars

Brilliant timescale and delivery.

Brilliant timescale and delivery. Could not fault this experience.

Helpful?
Mandy A
Mandy A
1 reviews
5 months ago
5 out of 5 stars

No problem in returning item I had…

No problem in returning item I had ordered. Prompt and reliable service

Helpful?
Lee-Anne
Lee-Anne
1 reviews
5 months ago
5 out of 5 stars

Fast responses when dealing with…

Fast responses when dealing with customer service and the team is lovely, would recommend

Helpful?
Mrs Gibson
Mrs Gibson
1 reviews
5 months ago
5 out of 5 stars

Excellent service, product delivered in 4 days

Excellent service, delivery exceptionally quick, product perfect for the garden.

Helpful?

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