Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Quick and easy to order. Products as advertised. Delivered on time
Very efficient from order through to delivery. Kept fully informed at each stage.
The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again
Great experience from start to finish. Easy to order, very clear which items were in stock, great communication about my order and delivered very quickly by an excellent Carrier. Although not constructed yet I am absolutely delighted so far and look forward to placing the Arbour in my garden.
Thank you for this amazing product. It has brought me much fun to watch and listen to the cascading water. Wish you well for the future.
Needed a tent for a trip asap and they had the Vango model that I wanted in stock and at the cheapest price online AND with next day delivery. Ordered, arrived as promised and had the perfect trip. Thank you. This is how mail order should be...
Good product, great price, and fast delivery
I honestly cannot fault this company 10/10 service. If I could rate higher I would. Amazing from start of purchase all the way through issues. Amazing
Good value for an excellent item. Delivered when scheduled and package well. I will buy again and recommend this type of box as the lids have 4 points to zip tie and secure. Material used feels thick and durable
Good range of products. Excellent price for the tri shears. Arrived promptly and well packaged. So far, very pleased with my purchase.
The bin arrived well packaged resulting in good condition. Priced fairly arrived on time.
I ordered 8 plant pot saucers. Only 5 were in stock. I was emailed to alert me of the issue and was given the option to take a partial refund or receive a follow on delivery. I opted for a follow on delivery and was updated shortly after with correspondence to confirm the rest of my order was on its way. I have been impressed with the correspondence and handling of my order.
Simply easy to deal with and delivered quickly and efficiently.
Prices were lower than elsewhere for the same products and they were delivered very quickly. Would definitely use Charlie's again.
Great product, speedy delivery
Very prompt delivery.
Fantastic quality product with fast delivery
Very quick and great service. Would definitely recommend.
Nice flat large circular plant pot perfectly suited to short annuals such as marigolds, busy lizzies, begonias etc., and seemingly unobtainable anywhere else now, such as garden centres. We now have a pale grey and a dark grey and both are lovely, displaying the flowers to their best advantage.
Large Terracotta effect planters arrived within the timescales provided. They were as described online and just the right size to repot a couple of small trees in my garden. I would use this company again.
Order dealings were above average.
Value for money
Great service , great price , very refreshing to have a company that do what they say , would 100 % recommend thank you charlies Denise
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