Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Dominic
Dominic
1 reviews
5 months ago
5 out of 5 stars

Excellent service

Excellent service. Great product and amazing delivery times.

Helpful?
5 months ago
5 out of 5 stars

Excellent service e quick

Excellent service e quick. Delivery on time item as expected thanks you.

Helpful?
C W
C W
1 reviews
5 months ago
5 out of 5 stars

Charlie’s were good at communicating…

Charlie’s were good at communicating and my order was well packaged and delivered promptly. Thank you.

Helpful?
Steve Turton
Steve Turton
1 reviews
5 months ago
5 out of 5 stars

Excellent product

Excellent product, fast delivery.

Helpful?
5 months ago
5 out of 5 stars

Speed of delivery and quality of product

The order was delivered super quick and the pizza stones were reasonably priced and did exactly what they are meant to. We made some very nice home made pizzas!

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jilly
jilly
1 reviews
5 months ago
5 out of 5 stars

Easy process…

Easy ordering process and prompt deluvery

Helpful?
Ms Smith
Ms Smith
1 reviews
5 months ago
5 out of 5 stars

arrived on time and it was what I wanted

arrived on time and it was what I wanted

Helpful?
Douglas
Douglas
1 reviews
5 months ago
5 out of 5 stars

Value for money and delivered pretty…

Value for money and delivered pretty quick 10 out of 10

Helpful?
Ashlea Norris
Ashlea Norris
1 reviews
5 months ago
5 out of 5 stars

Efficient delivery.

Efficient delivery.

Helpful?
Mabel Murray
Mabel Murray
1 reviews
5 months ago
5 out of 5 stars

It was a good buying experience. Exactly as advertised and arrived promptly. I was very pleased with the service. Much appreciated.

It was a good buying experience.

Helpful?
Jill
Jill
1 reviews
5 months ago
5 out of 5 stars

Water butt purchase

Item good value for money compared with other sites. Arrived promptly and as notified. Would order again, just a shame you can’t order more than one water butt but understand that would add a higher delivery tariff.

Helpful?
remil
remil
1 reviews
5 months ago
5 out of 5 stars

I bought a cover for my new charcoal…

I bought a cover for my new charcoal BBQ with smoker I am 100 percent satisfied with the product thank you

Helpful?
Deborah
Deborah
1 reviews
5 months ago
5 out of 5 stars

Great website with an excellent variety…

Great website with an excellent variety of items. Good customer service item arrived quickly

Helpful?
Atie Dekker
Atie Dekker
1 reviews
5 months ago
4 out of 5 stars

The service of Charlie’s was good

The service of Charlie’s was good. Unfortunately the company they use ArrowXL failed to deliver for 4 days and were rude and unhelpful, their system for locating my garden furniture failed miserably. When I rang Charlie’s about this issue, my furniture was delivered in house the same day.

Helpful?
MRS H WALTER
MRS H WALTER
1 reviews
5 months ago
5 out of 5 stars

Everything as promised

Everything as promised. Item was as described. Easy transaction

Helpful?
N Hetzler
N Hetzler
1 reviews
5 months ago
5 out of 5 stars

Highly recommended

Fast, efficient service and a great product

Helpful?
5 months ago
5 out of 5 stars

So pleased

So pleased, especiallly, as you say, you are a small company. Thank you May you continue!

Helpful?
Wendy
Wendy
1 reviews
5 months ago
5 out of 5 stars

5* product, price and service.

Great experience dealing with real people at Charlie’s. Super helpful over the phone with advice and when placing my order. FAST delivery with updates all the way to my front door. Would definately buy from them again. Great prices too.

Helpful?
5 months ago
4 out of 5 stars

Waterproof smock

Well made waterproof smock, that will last. Looking forward to colder weather and winter to try this out properly on my 6 mile dog walks.

Helpful?
Jenny
Jenny
1 reviews
5 months ago
5 out of 5 stars

Stylish garden set

Easy website to navigate. Garden set delivered promptly, well package & easy to assemble. Well made looks good & very comfortable. Would recommend.

Helpful?

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