Charlies

4.823 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.823 out of 5 stars
Excellent
5 out of 5 stars
918
4 out of 5 stars
42
3 out of 5 stars
8
2 out of 5 stars
9
1 out of 5 stars
23
1,000 reviews in total

Review summary

Charlies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and easy to order

Quick and easy to order. Products as advertised. Delivered on time

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient from order through to…

Very efficient from order through to delivery. Kept fully informed at each stage.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

birenstock look-alikes

good quick efficient, many thanks.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Wonderful service

The friendliness and help I had in store was great.The delivery was good and I will certainly shop there again

0
0
🔥 High engagement

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Filter by rating:
Paul Jeffrey
Paul Jeffrey
1 reviews
5 months ago
5 out of 5 stars

quality quick delivery

quality + quick delivery

Helpful?
Rach
Rach
1 reviews
5 months ago
5 out of 5 stars

Good quality wear

Good quality wear with service to match as the goods arrived when they were supposed to.

Helpful?
5 months ago
5 out of 5 stars

Great service from Charlie’s…

Great service from Charlie’s my new favourite store! Thank you

Helpful?
5 months ago
5 out of 5 stars

They are awesome at everything.

They are awesome at everything.

Helpful?
Nick Henry
Nick Henry
1 reviews
5 months ago
5 out of 5 stars

Very quick response ref delivery

Very quick response ref delivery. Great product at a very good price.

Helpful?
5 months ago
5 out of 5 stars

Very quick and efficient

Very quick and efficient. Great service!

Helpful?
M P
M P
1 reviews
5 months ago
5 out of 5 stars

Excellent product exactly as described

Excellent product exactly as described, dispatched and delivered quickly. Very many thanks.

Helpful?
+Mrs+C+Rumble
+Mrs+C+Rumble
1 reviews
5 months ago
5 out of 5 stars

Ordered le cruset mugs

Ordered le cruset mugs. They were absolutely beautiful. Packed well. Arrived very quickly. Will purchase from Charlie's again

Helpful?
Martin
Martin
1 reviews
5 months ago
5 out of 5 stars

Good Service

Good communication, price and product

Helpful?
Barbara
Barbara
1 reviews
5 months ago
5 out of 5 stars

Didn't have to wait long for my order

Didn't have to wait long for my order, compared with other companies offering same product. Delivery team used were excellent and was kept informed right up to delivery. Would use your company again

Helpful?
Anon Jon
Anon Jon
1 reviews
5 months ago
4 out of 5 stars

Fast delivery

Fast delivery

Helpful?
dundeediane
dundeediane
1 reviews
5 months ago
5 out of 5 stars

Fantastic service

Fantastic service. Fast delivery.

Helpful?
Helen Caddy
Helen Caddy
1 reviews
5 months ago
5 out of 5 stars

Been looking for regatta black fleece…

Been looking for regatta black fleece for my dad. Was sold out online so really happy to find it stocked with Charlie’s

Helpful?
Tim Eason
Tim Eason
1 reviews
5 months ago
5 out of 5 stars

Really helpful people on the phone

Really helpful people on the phone. I messed up my order but Ieuan in Customer Services could not have been more helpful. The quality of the items that I ordered was very high and they were very well priced.

Helpful?
Sharon Fox
Sharon Fox
1 reviews
5 months ago
1 out of 5 stars

Customer service fails

Spoke to their chat on two occasions to try to get a postage label emailed over, both times nothing received, had to drive 25 miles to a store to hand in the item needing returning

Helpful?
M MELLORS
M MELLORS
1 reviews
5 months ago
5 out of 5 stars

Quick delivery

Quick delivery. Easy to order

Helpful?
Mrs bridge
Mrs bridge
1 reviews
5 months ago
5 out of 5 stars

Very good quick service

Very good quick service

Helpful?
5 months ago
5 out of 5 stars

well informed about delivery times and…

well informed about delivery times and quick service. easy site to navigate

Helpful?
5 months ago
5 out of 5 stars

Brilliant- quick delivery and always…

Brilliant- quick delivery and always exactly what I ordered- very good thank you

Helpful?
5 months ago
5 out of 5 stars

Excellent product

Excellent product, price and service.

Helpful?

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About Charlies

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