Care Medical Source

4.56 out of 5 stars
4.6
Excellent175 reviews

TrustScore

4.6
4.56 out of 5 stars
Excellent
5 out of 5 stars
145
4 out of 5 stars
11
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
11
175 reviews in total

Review summary

Care Medical Source is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Glad to deal with your service

Glad to deal with your service. the timing of shipping very fast. great company to do work with.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I got a great deal and I received my…

I got a great deal and I received my order on time.This is my first time ordering for this company and I'm very pleased....Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Care Medical Source is an excellent…

Care Medical Source is an excellent source for medical equipment of all types for persons needing specialty equipment fr...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Well we all know that when being in a…

Well we all know that when being in a wheelchair and ordering stuff for a wheelchair like wheel locks you need it in a t...Read more

0
0
🔥 High engagement

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ANTHONY
ANTHONY
1 reviews
about 6 years ago
5 out of 5 stars

Great service

Great service. Been buying products for 29 years. Great customer service. I have no complaints

Helpful?
Bob Spielman
Bob Spielman
1 reviews
about 6 years ago
5 out of 5 stars

I needed help

I needed help to figure out what I needed to replace parts on my Quicke II, and Heather was of great help!

Helpful?
ANTHONY
ANTHONY
1 reviews
about 6 years ago
5 out of 5 stars

great

did a excellent job with my order

Helpful?
about 6 years ago
5 out of 5 stars

Superb Customer Service

Great web site - and superb customer service when needed/

Helpful?
SHARON
SHARON
1 reviews
about 6 years ago
1 out of 5 stars

Beware!

I purchased an expensive wheelchair cushion and found it to be uncomfortable, so I asked for instructions for a return. I received a rather terse email reply telling me that it had to be received by them eight days from then. I complied and sent it the next day. When I received no confirmation from them that they had received the cushion and no credit to my credit card even after emailing them for an explanation within a month, I contacted the credit card company to dispute the transaction. I had my tracking information showing that the cushion was received 3 days before the due date. The matter was resolved by the credit card company. Just be warned!

Helpful?
ALYSSA & Kona
ALYSSA & Kona
1 reviews
about 6 years ago
5 out of 5 stars

Every time we order the people and…

Every time we order the people and service are great

Helpful?
about 6 years ago
5 out of 5 stars

Satisfied again.

Representatives are always professional, and ask all the pertinent questions.

Helpful?
KIRBY
KIRBY
1 reviews
about 6 years ago
5 out of 5 stars

Very satisfied long time customer

I live in Hawaii and I am a long time customer of Care Medical Source. The people I have worked with over the years have been consistently helpful and highly ethical. I truly appreciate such great service!

Helpful?
PATRICK
PATRICK
1 reviews
about 6 years ago
5 out of 5 stars

The most reliable

The most reliable, friendly and affordably priced medical products provider I have used and I have used a lot of them over the years!

Helpful?
RUTH
RUTH
1 reviews
about 6 years ago
5 out of 5 stars

EXCELLENT!!!!

I have been a customer for probably about 20 years or ever since you started. I always know when I call I can rely on professional honest help. I have come to know Heather well as I knew previous employees also, Heather and others are always very patient as I decide on my order, In addition if I ask something they are not sure about they willingly take the time to research the product and contact me with their findings. It is rare that any order takes more than 1 day to receive. Your pricing and customer service are FANTASTIC! I'm an occupational therapist. In my routine work day I have had the opportunity to recommend your company to many. Keep up the EXCELLENT work!!!!

Helpful?
Richard
Richard
1 reviews
about 6 years ago
5 out of 5 stars

Just what I ordered.

Just what I ordered.

Helpful?
Andrew Naylor
Andrew Naylor
1 reviews
about 6 years ago
5 out of 5 stars

Great people to help you with what you…

Great people to help you with what you need and very experienced. Will shop there on most occasions first for whichever I need for my wheelchair.

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Jim Black
Jim Black
1 reviews
about 6 years ago
5 out of 5 stars

I’ve bought many items over the years…

I’ve bought many items over the years from Care Medical Source. Most items ship in a timely manner, other get drop shipped from the manufacturer. I’m happy with the products I’ve purchased and enjoy talking to Heather when I’m shopping for wheelchair parts. Care Medical Source has helped me keep rolling for over six years now. Thank you Care Medical Source!

Helpful?
BRENDA
BRENDA
1 reviews
about 6 years ago
4 out of 5 stars

customer service representative was…

customer service representative was very helpful when I ordered and when I had to call back because a piece was missing. she re ordered with no troubles.

Helpful?
about 6 years ago
5 out of 5 stars

Always recieved Excellent service when…

Always recieved Excellent service when ever I've called in an order. I usual deal with Heather, who goes out of her way to make sure, everything gets delivered correctly. If there happens to be a problem with an order, she is right on top of it, to solve the issue.

Helpful?
DARRYL
DARRYL
1 reviews
about 6 years ago
5 out of 5 stars

Have depended on Care Medical Source…

Have depended on Care Medical Source for medical supplies and equipment for a long time. Very easy to work with and if a problem occurs, they resolve it quickly. Deliveries are prompt and well packaged. Would not hesitate to recommend this Company to anyone needing medical supplies or medical equipment.

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LAKSHMI
LAKSHMI
1 reviews
about 6 years ago
5 out of 5 stars

I order from care often and have had…

I order from care often and have had exceptional service with personal care from different departments, making sure that I get what I ordered efficiently. Thankyou!

Helpful?
LORI
LORI
1 reviews
about 6 years ago
5 out of 5 stars

NW Girl

I have been ordering from Care Medical Source for several years now. I receive my supplies quickly and the prices are better than anywhere else by far. The staff is friendly and knowledgeable. If you are on the fence... Don’t be!

Helpful?
DAVID
DAVID
1 reviews
about 6 years ago
4 out of 5 stars

not sure why Uro bound products have…

not sure why Uro bound products have increase in price so much....

Helpful?
GREG
GREG
1 reviews
about 6 years ago
5 out of 5 stars

Long time customer

Reliable, dependable, friendly and helpful. Excellent customer support. What’s not to like?

Helpful?

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