Care Medical Source

4.56 out of 5 stars
4.6
Excellent175 reviews

TrustScore

4.6
4.56 out of 5 stars
Excellent
5 out of 5 stars
145
4 out of 5 stars
11
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
11
175 reviews in total

Review summary

Care Medical Source is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Glad to deal with your service

Glad to deal with your service. the timing of shipping very fast. great company to do work with.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I got a great deal and I received my…

I got a great deal and I received my order on time.This is my first time ordering for this company and I'm very pleased....Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Care Medical Source is an excellent…

Care Medical Source is an excellent source for medical equipment of all types for persons needing specialty equipment fr...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Well we all know that when being in a…

Well we all know that when being in a wheelchair and ordering stuff for a wheelchair like wheel locks you need it in a t...Read more

0
0
🔥 High engagement

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Filter by rating:
Quentin Smith
Quentin Smith
1 reviews
about 5 years ago
5 out of 5 stars

Got great service from your company

Got great service from your company, including a timely response to my inquiry about the timing of shipping. Nice company to do business with.

Helpful?
about 5 years ago
5 out of 5 stars

Always excellent customer service and…

Always excellent customer service and speedy delivery never had an issue with this company and will continue to order products from this company as they are the best company that I’ve ever dealt with would definitely recommend to friends and family members.

Helpful?
terry a yap
terry a yap
1 reviews
about 5 years ago
5 out of 5 stars

Great service and prompt returns

Great service and prompt returns I enjoy the good treatment

Helpful?
Francisco
Francisco
1 reviews
about 5 years ago
5 out of 5 stars

Been their customer for years and have…

Been their customer for years and have always received A+ customer service. Highly recommended!

Helpful?
about 5 years ago
5 out of 5 stars

Great customer service

Great customer service, software, prices.

Helpful?
jay castillo
jay castillo
1 reviews
about 5 years ago
5 out of 5 stars

easy ordering and fast shipping

easy ordering and fast shipping

Helpful?
Judy R
Judy R
1 reviews
about 5 years ago
5 out of 5 stars

Above and beyond

My delivery was accidentally delivered to the wrong address, which we discovered just after a stressful doctor appointment. Before we figured out it was on a neighbor’s porch, Heather was soothing my worries and arranging for a replacement. We found the original soon after, so the replacement wasn’t needed, but I so appreciated the effort. Two days later, I realized I needed another piece of equipment ASAP (I was new to this.) And, again a wonderful Care staffer found the item in stock and let me rush over to the office to pick it up. These employees live up to the company name.

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James Barone
James Barone
1 reviews
about 5 years ago
4 out of 5 stars

Great product! Just slow shipping

Care Medical Source is the only place I could find the high quality light weight wood laminate transfer board I needed. Indeed, the product is superb! Thank you very much. My only complaint is the cost of shipping ($9.95) and the week it took to receive the item. But still very happy with the transaction.

Helpful?
about 5 years ago
4 out of 5 stars

I wish I had been kept up to date on…

I wish I had been kept up to date on order status. I did call and your rep was very courteous and checked on order update for me. I was later notified it had shipped and it arrived today. Very pleased with product.

Helpful?
Mike Wehrle
Mike Wehrle
1 reviews
about 5 years ago
2 out of 5 stars

Slow shipping

Well considering I haven't received my order yet and i ordered it back on August 20 is why i gave you a low rating. Normally when i order from you i get the items within a few days but not sure what happened this time? I haven't even received a tracking number yet! And if there was a problem in the past you normally explained to me that it may take alittle longer but I've heard nothing.

Helpful?
Steve G
Steve G
1 reviews
over 5 years ago
5 out of 5 stars

Great prices and service

Great prices, Prompt response to any questions. Delivered what I expected. A real pleasure to do business with Care Medical!

Helpful?
Fred Morgan
Fred Morgan
1 reviews
over 5 years ago
2 out of 5 stars

I have not received my purchases yet

I have not received my purchases yet. I sent an email to customer care. I have no idea when or if I will receive them. So this is my rating so far.

Helpful?
Steve Roberts
Steve Roberts
1 reviews
over 5 years ago
5 out of 5 stars

Great job very fast and reliable thank…

Great job very fast and reliable thank you

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Df
Df
1 reviews
over 5 years ago
5 out of 5 stars

I got the correct Item And it was…

I got the correct Item And it was pretty quick delivery

Helpful?
over 5 years ago
2 out of 5 stars

The battery I purchased for my CPAP…

The battery I purchased for my CPAP machine was guaranteed to work at least 1 to 3 days. The battery only worked four hours. Very disappointed in the product

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FRANK
FRANK
1 reviews
over 5 years ago
5 out of 5 stars

Easy website

Easy website, Heather great whenever you need replacement parts or ordering wheelchairs !!!

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Cindy
Cindy
1 reviews
over 5 years ago
5 out of 5 stars

Great service

Great service, received all items very quickly. Thank you!

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Brian Coll
Brian Coll
1 reviews
over 5 years ago
5 out of 5 stars

Ordered online over the holiday weekend…

Ordered online over the holiday weekend and everything went as smoothly as ordering by phone (I just ordered as a Guest since I’m not sure of my account login).

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Daniel Minx
Daniel Minx
1 reviews
over 5 years ago
5 out of 5 stars

Happy customer

Great price and excellent customer service.

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Phil
Phil
1 reviews
over 5 years ago
5 out of 5 stars

Quick

Quick, efficient service and with just the product I was looking for.

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