10 months ago
We would like to thank Gary and Dean for their visit and good work on the area at Sunnyv=braes Gordon
Over a year ago
We purchased a Provence Flueless Gas Stove through Calors own website. Decided on this as it looked like a nice looking & well designed item and sounded quite economical to run over the winter months.... See more
Over a year ago
I detected a leak from my gas bottle, I phoned the emergency line and was dealt with quickly and efficiently. Mr Westlake the engineer, phoned within the hour and was with me shortly after. He dealt w... See more
Brilliant service, I ordered chantico table top heater with propane gas bottle, they rang me to ask if I wanted gas as was wrong one to go with heater which I thought was great service, next day delivery
Excellent advice and friendly, chose item based on advice. Excellent website and easy to navigate
Lovely product. Arrived on the day expected
Easy site to use and place an order
Lost Gas overnight, Allen Brooks fixed the job in no time on arrival in the morning,, fantastic service!
Fast and friendly service. Would recommend!
Easy to order delivered on time
Repeated phone calls from Calor and difficulty arranging an appointment to check out gas tank. Two separate engineers have now called and said it needs replacing. Have heard nothing about when it will be replaced. But all engineers who have called have been very efficient and pleasant to deal with
Had a gas failure (not a leak). The engineer was busy dealing with actual leaks and could not get to me that evening - perfectly reasonable I thought. He did however guide me over the phone to reset the gas supply at the tank. This worked and meant we had hot water and heating for the evening. He told me he would get to me next morning At 09:00 and run checks and tests to ensure there was no underlying problems. He arrived a few minutes early, completed the checks and identified low pressure at the regulator which was adjusted. Thanks Wayne Shimmon- much appreciated.
Speedy delivery. Easy to order. Excellent customer service when I had to contact them as I had missed delivery, agent saw it through till fire was delivered.
Doug was superbly helpful and everything we asked he answered with sound advice. Highly recommended
Brad Farmer Fitted pipe for Gas Tank installation Very professional and great guy Would recommend Brad Farmor To any company 5 star service
July 2019 - Andy Hopkins arrived for the third time for a site RA/ survey. As per normal cheerful, polite and professional. More than capable of answering technical questions. Great customer service. Thanks Andy
Returned to our house in Argyll after having been away for 10 days to discover we had a gas leak, upon contacting the emergency help line we were advised a engineer would be in touch shortly. Jamie the engineer assigned to our call out duly contacted us to say he was currently in Dundee but would make his way to us ASAP, and that it would be 12 midnight to 1.00 am before he could get to us. As I had shut off the emergency gas valves end vented the gas in the house , I agreed with Jamie that we could wait till the next day for him to attend as I did not feel it necessary for him to travel from Dundee to ourselves when there was no immediate issue. Jamie arrived the next day at 10.00 and immediately put us at ease with his polite and professional manner and spent some considerable time in checking the installation and diagnosing the fault to be within our newly installed combi boiler, which he then isolated. It was apparent to us that Jamie enjoyed his work, and his professionalism and helpfulness was a credit to Calor and having been a customer for 20 years plus I would have no hesitation in giving them top marks.
29th March 2019 Liam Young turned up at my house from the Calor Gas engineering team to investigate the replacement tank procedure.I found him to be extremely helpful and knowledgeable and answering all my questions.I think he said he was based in the Telford area. I have now agreed a date and asked for Liam in person to do the work for me.He is a credit to your company and I hope Calor look after their employees. All to often people critise people and companies but when praise is required people are slow in reacting to good service.Keep up the good work Liam and I look forward to seeing you on Friday 3rd of May for the new tank installation.kind regards, Tony Green
I have carried out this purchase because I have failed to find anyone who can repair my existing portable Manhatten gas fire I bought last year. I have contacted Calor Gas customer services but have had no response. So I have no option than to buy another product.
The service we received was excellent especially speed of delivery and advice on local canoe gas suppliers. Just bit surprised that the gas has to be turned off at the back not on the switch on top of the heater
Great service from beginning to end of delivery couldn’t fault this service at all. Would recommend to anyone and fire is just lovely 😊
Quick to order and good description - hope the heaters as good,
I needed to replace an older gas cabinet and the ones that I found on calor gas heaters were exactly what I was looking for. They are smaller and easier to roll around the house. I was so pleased with my purchase I have today purchased a second one. I would definitely recommend them for very fast service, excellent product and a very easy to follow ordering service. First class all the way. Thank you
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Calor Gas Heaters is an official retailer of Calor gas products in the UK, specializing in the supply of a wide range of portable heating solutions and gas appliances. The company offers products such as Calor gas heaters, patio heaters, greenhouse heaters, and various gas cylinders, catering to both domestic and commercial needs. Additionally, they provide camping equipment, including stoves, lanterns, and barbecues, making them a suitable choice for outdoor enthusiasts and campers. Targeting customers who require reliable heating solutions and gas appliances, Calor Gas Heaters serves individuals, families, and businesses looking for efficient and portable options. With a focus on quality and customer satisfaction, the company ensures that all products meet safety standards and are delivered directly to customers' doors. For those seeking a comprehensive selection of gas-related products, Calor Gas Heaters provides a convenient and accessible shopping experience through their online platform.
Calor Gas Heaters receives overwhelmingly positive feedback from customers, highlighting their excellent service and efficient delivery. Reviewers frequently commend the promptness of the delivery, often arriving earlier than expected, and the helpfulness of the staff, such as Gary, Dean, and Pavel, who are noted for their professionalism and quick responses to issues. Many consumers express satisfaction with the quality of the heaters and the ease of the ordering process. However, there are some complaints regarding the availability of specific gas cylinders, particularly the 7kg butane bottles, which some customers found difficult to source. Despite this minor issue, the overall sentiment remains highly favorable, with most reviews praising the company's reliability and customer service.
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