Review summary

CALECIM® Professional receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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No change can been seen.

No change can been seen. The product smells bad, like it’s slightly off. Very expensive for smelly stuff that doesn’t do anything. The smell leads you to wonder from what it’s made from.

DM
Product did nothing for me and it is…

Product did nothing for me and it is difficult to cancel mandatory subscription

Excellent customer service

Excellent customer service answered my email within 24 hours .

I like the eye cream

I like the eye cream, but I had a reaction with the serum.

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All reviews

668 total • Write a review

Showing 121 - 130 of 664 reviews
EG
5 out of 5 stars

Customer for life

I originally signed up for a subscription plan but unfortunately came into a very difficult time in my life and needed to end the subscription. The agent who helped me to do it was unbelievably kind and went above and beyond for me. It meant the world to me to have be so kind to me right now. I will absolutely sign back up as a future customer when I'm financially able to again. The products truly do work and the employees exude customer service. Great company.

Date of experience: December 16, 2024

PC
1 out of 5 stars

Calecim Advanced Hair with PTT-6 junk

Calecim Advanced Hair with PTT-6 is garbage. While the company makes all these wonderful claims for it, it does nothing for hair. They say there is a 95% success rate. What does that mean? Based on reports here and other sites no one, zero people have had any success. It is also mis advertises as having stem cells. It does not according to the box though NO proof stem cells do anything for human hair growth. I have reviewed the studies they refer to. The two studies I saw are far away from being reputable studies. I even emailed the lead "researcher" about his study and he did not return my messages. The company says use a derma roller with this product derived from Deer! Derma rollers by themselves have proven to increase hair growth in 11% in one study. Maybe that is the reason some have slight improvements. Deer inflammatory proteins, growth factors and other products work on human hair? Let's see the proof. I tried it but after doing research and seeing zero results I realized the product is useless. Save your money. I wonder when others will realize this company has no basis for its products in my opinion. (I do not know my order number. Knowing it would not improve the results of your dubious product would it??) It is my impression your product takes advantage of those people wantvto save their hair. I have nothing but contempt for your mis stated results from its use. Take your products off the market. Singapore company I see.

Date of experience: December 15, 2024

RC
5 out of 5 stars

Amazing customer service

I bought a few products with the black friday offers, I bought 3 products and received 2 full sized free products and a ton of samples that are decent sized tubes, there were so many items i only noticed something was missing after I had unpacked everything a few days later, when I contacted them I got an immediate response they asked for a photo which I sent and again they responded straight away, their customer service is fantastic as are their products

Date of experience: December 10, 2024

D
5 out of 5 stars

Been using hair formula for over a…

Effective with persistence Been using hair formula for two years. I have not been so good at the frequency of treatments, so use it once every 1-2 weeks. Even so, it has completely stopped my hair shedding and my hairline is about 50% restored. So nice to see so many new hairs sprouting. Interestingly, the longer I have used it, the more blood there is after dermastamping my scalp. I think this a good sign that blood flow is much better and helping to restore follicles. Highly recommend, but unfortunately this is no quick fix. It takes persistence and patience. The bottles are hard to open, and I have spilled equal to probably 6 ampules over the years. I have also accidentally cut myself when the ampules were sealed with hard foil.. ouch! Also, it would be nice to have the option to buy individual hair formula ampules.

Date of experience: December 10, 2024

V
5 out of 5 stars

Calecim is a rare find!

......Calecims' customer service representative, Johanne, was able to relay a concern I had to her managers, and they swiftly addressed the issue. Comforting to know a company stands behind their products quality as well as their employees! and, wrinkles are softening with each use!

Date of experience: December 9, 2024

NM
5 out of 5 stars

Excellent customer service

Excellent customer service. Friendly and prompt resolution to difficulty with applying coupon code to my order. Thanks!

Date of experience: December 7, 2024

J
1 out of 5 stars

They will not let me cancel my…

They will not let me cancel my subscription until I have "completed 3 subscription cycles". I'm pretty sure this predatory practice is illegal. Buyer beware!!!

Date of experience: December 6, 2024

gk
5 out of 5 stars

Theresa was really helpful when there…

Theresa was really helpful when there was an issue with my delivery she resolved it really quickly and efficiently. Thank you!

Date of experience: December 5, 2024

MC
5 out of 5 stars

Positive Experiences

My experience with customer service and the actual products has been great. I’ve only placed a few orders but would recommend and plan to purchase from Calecim again in the future.

Date of experience: December 2, 2024

Y
5 out of 5 stars

Excellent skincare products and…

Excellent customer service and the skincare is top notch.

Date of experience: December 2, 2024

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