Review summary

Building Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and poor quality.

Based on reviews, created with AI

See what reviewers are saying

Online ordering was easy and straight…

Online ordering was easy and straight forward. The delivery driver couldn’t have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.

so far so good, ill will order from them in the future

They were fast ,prompt and everything went smooth. I just hope they will keep doing things like this or better. thanks

Good price!

We decided to choose Building shop because of very competitive prices. We could afford everything we needed. The only thing I could point is that the delivery was one day late. We weren't in a hurry so it didn't affect us at all. We will choose them again for sure!

S
Easy to order on website.

Easy to order on website. Can call up if need help, updates on order. Good text system alerting the day of order delivery.

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All reviews

861 total • Write a review

Showing 681 - 690 of 857 reviews
TW
4 out of 5 stars

Very easy to communicate with- helpful…

Very easy to communicate with- helpful and delivery at the time advised Good value for money

Date of experience: March 19, 2024

bL
1 out of 5 stars

You've asked me to rate a service that…

You've asked me to rate a service that I have not received

Date of experience: March 18, 2024

SL
5 out of 5 stars

Delivered early…placed where I asked…

Delivered early…placed where I asked polite staff

Date of experience: March 18, 2024

CG
5 out of 5 stars

Wood was delayed 3days but finally…

Wood was delayed 3days but finally arrived in good condition very pleased with delivery will buy again if needed

Date of experience: March 16, 2024

H
5 out of 5 stars

Quick delivery by a very pleasant and…

Quick delivery by a very pleasant and cooperative driver. Couldn't ask for more

Date of experience: March 15, 2024

JG
5 out of 5 stars

All booked online and delivered to my…

All booked online and delivered to my door , amazing service.

Date of experience: March 15, 2024

AW
5 out of 5 stars

All good

All good, great customer service!!

Date of experience: March 14, 2024

AB
1 out of 5 stars

This is possibly a bit unfair so please read all

This is possibly a bit unfair because I have no direct issue with Building Shop themselves however Travis Perkins were the ones who delivered it, or should I say didn’t deliver it, you would think a company that size would have drivers assessed before they employ them to drive vehicles of such size, but it’s apparent that’s not the case, the driver rang to say he’d be 20 mins, I told him I’d be there to meet him and take the role of banksman to guide him in as it was a tight narrow lane, immediately by the tone of his voice the customer said £50 says he refuses to deliver, how right he was, 45 mins later he eventually arrive and after a considerable time and whining to his depot when I rang they said the poor little darling said it was too tight so that was that, I’ve been a professional driver for over 30 years of HGV class 1 driving heavy haulage, bulk tippers, transporters etc and as such your job is to deliver anywhere your vehicle will fit, apparently that’s not the TP way, so after 3 no hassle deliveries of stone and sand products with vehicles of the same size or even bigger TP were the only ones to not complete delivery leaving us to move a pallet of paving slabs after unloading onto a grass verge, genuinely that driver shouldn’t be within touching distance of that truck, utterly incompetent with a can’t be arsed attitude 😡

Date of experience: March 14, 2024

MR
5 out of 5 stars

Delivery was on time and I get what I…

Delivery was on time and I get what I ordered

Date of experience: March 13, 2024

NP
5 out of 5 stars

An excellent company to deal with

An excellent company to deal with. I bought 30 slabs which were delivered in perfect condition and at a great price. I received a phone call saying unfortunately they'd be a delivered a few days later than quoted. This wasn't a problem and the call was appreciated. I'll definitely be looking Building Shop up in the future for further purchases,

Date of experience: March 12, 2024

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