Total chaos
Total chaos. Cannot give accurate scenario with questions asked. Then Consumer is forced to field MANY calls that do not fit. Do not fill out info!!!

Over a year ago
She was nice and very faster to answer me
Over a year ago
Very efficient and good customer service
Over a year ago
I had called to get a copy of my COI, so I could get emailed to a company for a job I did. Rhea Mae , was so helpful. Answered all my questions and was so nice to talk to. She got it done for me in... See more
Total chaos. Cannot give accurate scenario with questions asked. Then Consumer is forced to field MANY calls that do not fit. Do not fill out info!!!
Being overwhelmed about where to get Workman's comp, I turned to the internet.Don't know why I did not go there in the first place. Reading the reviews about Farmer Browns Insurance, I called the number and was connected to Ivy. They were most helpful and calmed all my nervousness about what to do and as promised Cesar called first thing Monday morning. They were a great help. I would recommend them to any one in need of Workman's Comp. Annette T.
Purchasing builders risk policy has been easy and convenient. I would recommend this company to anyone purchasing builders risk, home insurance
Make sure if you're building your own house you could get a policy that covers your own tools had mine stolen and the insurance company told me to screw off
Sarah is truly amazing, never dealt with anyone better. Just an honest joy to speak with! Wish I had more insurance to quote with her.
Mary Grace Alexandria and Thomas ponsot are the best insurance Representatives I've ever dealt with. Customer service is always excellent anytime I need anything they always jump right on it.
Every time I need something from FarmerBrown Mary swiftly answers with my request completed within literally minutes! Thank you so much for everything you do for us. Wilfredo Ramos Office Manager Collin James Group, LLC
My representative does not communicate well and his follow through has not been great. My policy lapsed when he did not reach out to me as promised. I am having difficulty getting it reinstated because I am not receiving timely emails from him so I can send info needed to reinstate the policy.
The person I dealt with on the phone was polite and knowledgeable. She was able to help me at a desperate time in which I had many glitches renovating my home which is taking longer due to circumstances beyond my control. I felt confident and at ease as I was able to continue completing my home. The price was competitive and I would recommend farmer brown insurance.
Very Easy enrollment. Contact person was very informed and courteous. Payment went very smoothly and certificates provided immediately.
Good insurance, great service....
I was in a bind where hours mattered in my situation. Giovanna Santamaria went above and beyond too ensure I met my deadline. Now a days you don’t find to many people that will go that extra mile for you. I can’t thank her enough. Thank You Thank You. D.W.
The process in obtaining the insurance was every easy and the representative was polite. No issues or delay in getting the insurance.
Nice people, but it may take some back and forth to clean up mistakes and errors on quotes before accepting a policy.
Great customer service ... Very impressive!
Had a great experience with this company all thanks to Mary Grace!
Superb customer service!! Very efficient, thanks to Tarek!
Best insurance quote I have got in awhile - so, glad we found Builder Risk! Thanks, John for all your help.
I love the patience that Tarek F. Showed me through the entire process. You are the best! Thank you!
La mejor atención del mundo de Erich F. Muchas gracias por todo el apoyo y la atención.
Based on analysis of 10 reviews rated 1-2 stars for Builders Risk
“Will not use again”
“Repeated errors in info and data Poor follow up Agents actually lied about certain issues I raised Let policy lapse w...”
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Builders Risk is a leading provider of builders risk insurance, specializing in coverage for commercial and residential construction projects in the United States. The company offers tailored policies known as Course of Construction Insurance, which protect against potential damages during the construction process, including risks such as fire, theft, vandalism, and certain natural disasters. Builders Risk works with top insurance companies to provide comprehensive coverage options, ensuring clients receive competitive prices and the best policy suited to their needs. The target market for Builders Risk includes contractors, property owners, and developers involved in new construction, remodeling, or installation projects. By connecting customers with experienced agents, Builders Risk aims to simplify the insurance process, allowing clients to obtain instant quotes and protect their financial investments effectively. With a commitment to affordability and efficiency, Builders Risk continues to grow as a trusted resource for liability coverage in the construction industry.
Builders Risk receives overwhelmingly positive feedback for its exceptional customer service and efficiency. Reviewers frequently highlight the helpfulness and friendliness of the staff, noting that interactions with team members like Rhea Mae and Leander E. lead to quick resolutions and a pleasant experience. Many customers appreciate the fast service and the ability to obtain same-day quotes, often at competitive rates. However, a small number of reviews express concerns about the cost of policies, suggesting that some may find the insurance to be on the expensive side. Despite these few critical remarks, the overall sentiment remains highly favorable, with consumers consistently praising the agency's responsiveness and professionalism. Builders Risk stands out as a reliable choice for those seeking contractor insurance solutions.
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