Room for Improvement
I had an issue with my billing that took a few calls to resolve. While the staff was courteous, it was a bit frustrating having to follow up multiple times.
Reviewers generally appreciate the service provided by Bruce Kitterman State Farm, highlighting the professionalism and exceptional customer care of the team. Many customers commend Bruce Kitterman for his thoroughness in addressing questions and ensuring understanding of coverage options. Positive sentiments also emerge regarding the friendly and attentive staff, with several noting their satisfaction with competitive rates and overall service quality. However, some consumers express frustration with response times, particularly during claims processing, indicating that improvements are needed in this area. Additionally, a few reviews mention challenges with the online portal and initial paperwork, suggesting that a more user-friendly interface could enhance the experience.
2 days ago
I had an issue with my billing that took a few calls to resolve. While the staff was courteous, it was a bit frustrating having to follow up multiple times.
2 days ago
The customer care at Bruce Kitterman State Farm is exceptional. They really take the time to ensure I understand my coverage options.
2 days ago
I switched to Bruce Kitterman State Farm from another provider, and I'm very satisfied with my decision. The rates are competitive, and the service has been top-notch.
2 days ago
The professionalism of the team at Bruce Kitterman’s office is commendable. They helped me with my claims smoothly, and I felt supported throughout the process.
I had an issue with my billing that took a few calls to resolve. While the staff was courteous, it was a bit frustrating having to follow up multiple times.
The customer care at Bruce Kitterman State Farm is exceptional. They really take the time to ensure I understand my coverage options.
I switched to Bruce Kitterman State Farm from another provider, and I'm very satisfied with my decision. The rates are competitive, and the service has been top-notch.
The professionalism of the team at Bruce Kitterman’s office is commendable. They helped me with my claims smoothly, and I felt supported throughout the process.
I've been with Bruce Kitterman for over three years now. He provides reliable service and answers all my questions thoroughly. Just wish the wait times could be shorter during peak hours.
Bruce Kitterman State Farm has been great in handling my insurance needs. The staff is friendly and always ready to help. Highly recommend!
My experience was generally positive, but I found the initial paperwork a bit overwhelming. The agents were helpful, though, and guided me through it.
Every interaction I've had here has been positive. The staff is friendly and attentive, always making sure my insurance needs are met.
The service was okay, but I expected a bit more personalized attention. The agent I spoke with was nice but seemed rushed.
What I appreciate most about Bruce Kitterman State Farm is their excellent communication. They keep me updated on my policies and ensure I understand all details.
I had a frustrating experience with a claim that took longer than expected. I hope they can improve their response times in the future.
While I appreciate the helpfulness of the agents, I did find the online portal a bit confusing. A better interface would make managing my policy easier.
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Bruce Kitterman State Farm is a business that provides a range of insurance and financial services, including auto, home, and life insurance policies. The agency likely offers personalized assistance to help clients assess their insurance needs and manage their coverage options. Additionally, they may provide financial products such as savings accounts and investment advice.
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