BPerfect Cosmetics Reviews

Hi I Absolutely Love Bperfect Cosmetics.. and Love ordering from them.. I received A big order this morning and some items were Missing from the box and As Soon as I messaged The Customer Service They Replied immediately and sorted out the problem and have got whatever was missing dispatched within minutes.. I spoke to Deborah and Ann Who Were Very Helpful indeed and the Service I received was Impeccable... Lorraine Woods

My most favourite makeup ever .the pigmentation is in real and the price is even better.so helpful as well when I needed to change a shade of foundation.love love love

Amazing and quick response So friendly and helpful Thank you BPerfect ... the best x

Fantastic customer service experience. Ordered an item in error and it only took one email for it to be refunded and sorted.

Ann from the customer service team was absolutely brilliant with my query. The response time was super quick and she was super helpful. A credit to the team.

Really lovely experience dealing with Ann in customer service. Prompt friendly response. So lovely to be provided with top notch service and excellent products. Thank you Ann 10/10 🤩👏🏼

Customer service is very quick and reliable. Given the volume of business with the sale I was very impressed. Thank you Ann

Bperfect are a great company to deal with. Their Customer service team are very responsive. I dealt with Ann in customer service who resolved an issue for me within 24 hours. Very helpful indeed, would highly recommend ☺️

Unreal customer service thank you

Placed an order and then noticed there was no house number on my address that I entered. Contacted and Ann sorted it for me quickly and efficiently

Excellent customer service very quick to respond . I ordered wrong colour and emailed them immediately hoping they could change it which they did.

Thank you to Ann who dealt with query very promptly & efficiently. Great customer service.

I had a bit of a mixup with my order Deborah was absolutely fantastic .. Sorted it out immediately .. Excellent costumer service and beautiful products at a good price.. Thanks Deborah

Today was called into the BPerfect store in Ards Shopping Centre to get tinted moisturiser and a lipstick. Joy who helped me and also talked me through my options was so lovely and knew her stuff. Joy got out 3 tinted moisturisers to try on my skin and helped me choose the correct one. Joy listened to what I was saying and looking for which made such a difference. Joy talked through what she was using in my skin and how to apply it. Also asked if I needed make-up brushes. Please pass on my thanks to Joy.

Had an issue with an eyebrow pencil I purchased recently. I emailed customer service and received a reply from Robyn very quickly,who in turn was able to sort the issue promptly. 5* customer service

Had a problem recently with a brush. Deborah in customer services was fantastic. New brush arrived the next day. Couldn't have asked for more!

Had a disappointing experience through TikTok shop buying this product , it arrived damaged and faulty and they wouldn’t help resolve my issue , was back and forth for 2 weeks. Contacted Bperfect directly on the off chance they might support my order through TikTok shop. Emailed them and they had the issue rectified inside 2 days … amazing customer service and I will shop direct with them now on.

I ordered a bundle that came with a free bronzer, when I got package the bronzer wasn't in it I sent 1 email, Robyn replied and got one sent out and apologised. What great service. Anything I have bought from BPerfect has came well packaged. Its a great service.

Deborah was extremely helpful and friendly too. Prompt responses received to my query and it was resolved very quickly.

I had my makeup done with Megan on Saturday 22/08/2026. From the time I came into the store to leaving was the most loveliest experience! Megan is the most amazing makeup artist but more importantly she a gorgeous warm person and so were the rest of the staff! I got so many compliments about my makeup at the event I was at later that day! I’ve had my makeup done over the years by famous make up artists and Megan is up there with the best of them!! My family have now booked in with her this week for a wedding they are going to! I can’t thank you enough Megan for a lovely experience and I will be back!