Had a small issue with my order and Ann…
Had a small issue with my order and Ann was brilliant. Resolved in a few hours . Very nice and efficient.
3 weeks ago
First class customer services, wasn't sure what shade i needed in a concealer, sent a photo and they responded back to me straight away. What more could you ask for. Thank you.
3 weeks ago
I bought the advent calender for my 13 year old daughter for Christmas but after I bought it I seen that I couldve got my daughters name engraved on the lipstick ( which I know she would love ) so I e... See more
0 months ago
I had e-mailed customer service querying why I had received a refund (thinking my order was cancelled). I got a reply from the lovely Ann in customer service to say I was refunded the money as I had b... See more
0 months ago
Had an issue with my parcel as I didn’t put on my house number I emailed and Ann responded so promptly and got me sorted .Great communication keeping me in the loop.Overall excellent customer service... See more
Had a small issue with my order and Ann was brilliant. Resolved in a few hours . Very nice and efficient.
I received my order and there was an item missing. I emailed customer service and had a response within minutes to say they would ensure the product is sent out as soon as possible. I haven’t received it yet as it was only todsy but excellent and fast customer service x
Ann in the customer services department is top notch and super quick to resolve my issue. Blown away by how quick and efficient the customer service is. Raised the issue and within 2 minutes Ann had it sorted
I ordered several products from BPerfect but when they arrived one item was missing. I contacted customer services via e-mail and had a reply within 1 hour (maybe less) apologising and saying that the missing item would be sent out immediately. Amazing customer service and fantastic products.
Had an issue with an order that arrived and the issue was resolved by Ann within half an hour or the order being delivered. First class customer service
Ann in customer service was brilliant. Had my issue resolved in minutes. Would highly recommend
I received the wrong order in error but straightaway within 5 minutes of sending my email I relieved a reply from the lovely Robyn, who swiftly sorted everything out and very generously let me hold onto the order I received, that’s what I call to class customer service, you are an asset to Bperfect Robyn. Hope you see this ❤️
Received wrong make up bag and emailed BPerfect last night and had a reply this morning that they will have rectified straight away. I was so impressed with Deborah and her kindness. Thank you so much 🥰
I had a query about a recent order and emailed customer service. Deborah got back to me straight away and was so so nice & helpful. Definitely made my experience great!! 💕
I had to get an exchange on a blush product as it was broken, however I received a bronzer back Honest mistake
Great customer service replied very quickly and updated me on my order
Really positive experience contacting customer service. Ann responded so quickly and had resolved the issue with missing order items. Very helpful and lovely.
Would like to thank Ann very much helped me very quickly with my order and sorted it for me thank you
Customer service has been amazing
Lovely women Ann helped me with my order, fast replies and was on the ball with my order.
I received my order and unfortunately there was a mistake with my order. I contacted customer service and they replied to me in a couple of hours and resolved the issue. Excellent customer service. Thanks again Deborah
Customer Service from Ann was second to none. I ordered in error and sent an email asking for a refund. Ann replied immediately and cancelled the order and issued refund right away. Couldn’t be better. Thank you.
Great customer service. Contacted regarding a damaged product and Robyn was more then helpful, quick and resolved my issue!
I rarely do a review but today I felt the need to . I called into Abbeycentre store for self tan oil spray, Met a girl and wish I had got her name, she had dark long hair, has a wee boy, an absolute wee stunner, well I went in feeling my age , 60 plus, wasn’t feeling great, well this girl made my day, so helpful, friendly and so pleasant, just wanted to say thank you and let your boss know you are amazing 🤩
I submitted an order to BP and the Town line in the address was not correct although the postcode etc was. I emailed BP over the Bank holiday weekend to confirm my correct address and Ann sent me an email confirming the address had been updated. The customer service I received was above and beyond thank you Ann.
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BPerfect Cosmetics is a beauty and well-being company that specializes in a diverse range of makeup, skincare, and beauty products. Catering to beauty enthusiasts, the company offers an extensive selection of items designed to enhance personal style and promote self-expression. Customers can explore various products including foundations, concealers, bronzers, and skincare gift sets, all aimed at providing quality solutions for their beauty needs. The company operates an online platform at www.bperfectcosmetics.com, where it facilitates shopping for a global customer base. BPerfect Cosmetics also emphasizes convenience with offerings such as free shipping for orders over £45 within the UK and Ireland, as well as worldwide shipping options. By providing a mix of essential beauty products and innovative gift sets, BPerfect Cosmetics aims to meet the demands of modern consumers looking for effective and stylish beauty solutions.
BPerfect Cosmetics consistently impresses customers with their exceptional customer service and high-quality products. Reviewers frequently highlight the prompt and helpful responses from the support team, particularly praising staff members like Ann and Deborah for their quick resolutions to issues. Many customers appreciate the seamless communication, noting that any concerns regarding orders are addressed swiftly and effectively. Additionally, the quality of the makeup products, such as foundations and eyebrow pencils, receives high marks for their performance and longevity. People also enjoy the immersive experiences offered at their stores, making special occasions memorable. Overall, BPerfect Cosmetics stands out for its commitment to customer satisfaction and product excellence, earning a stellar reputation among its users.
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