Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
LH
5 out of 5 stars

I didn’t even have to think about it

I didn’t even have to think about it just got a new test booking email within 24 hours.

Date of experience: June 29, 2025

BD
5 out of 5 stars

Don’t waste time with other services

Don’t waste time with other services. Bookdrivingtest is fast, efficient, and easy to use. Highly recommend it.

Date of experience: June 29, 2025

MP
5 out of 5 stars

Bookdrivingtest made the process

Bookdrivingtest made the process totally stress-free.

Date of experience: June 29, 2025

HM
5 out of 5 stars

My original test was way too far

My original test was way too far. Bookdrivingtest found me a slot much sooner and closer to home.

Date of experience: June 29, 2025

JH
5 out of 5 stars

Love how hands-off it is

Love how hands-off it is. Set my preferences and it did all the work behind the scenes.

Date of experience: June 29, 2025

Am
5 out of 5 stars

I would have been waiting forever

I would have been waiting forever without Bookdrivingtest. Instead, I passed my test weeks earlier. Worth every penny.

Date of experience: June 29, 2025

JE
5 out of 5 stars

Much Better than constantly refreshing

Much Better than constantly refreshing the DVSA site. This worked quickly.

Date of experience: June 28, 2025

AW
5 out of 5 stars

I was on a deadline and this helped me

I was on a deadline and this helped me pass my test just in time. Fantastic service.

Date of experience: June 28, 2025

JR
5 out of 5 stars

Got my test rebooked in just three

Got my test rebooked in just three days. Bookdrivingtest made everything easy and convenient. Highly satisfied.

Date of experience: June 28, 2025

HC
5 out of 5 stars

Got a weekend test slot amazing.

Got a weekend test slot amazing.

Date of experience: June 28, 2025

Previous1234•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.