Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

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Showing 11 - 20 of 996 reviews
MN
1 out of 5 stars

Absolutely not recommended for Luton…

Absolutely not recommended for Luton Centre at least. I had very bad experience, They say they will hold a deposit and if they'll send even one slot, they will charge..and first email came withing the week and it went on spam. I have used other providers like Testi and others....they give provide refund within 28 days. Respect those providers. But not recommended for Luton. I can't comment anything for other centre, it may be good for other centres but not for Luton for sure. So think before you pay.

Date of experience: July 1, 2025

AB
5 out of 5 stars

I had an issue with location

I had an issue with location and timing, and this managed to fix both. Very helpful.

Date of experience: July 1, 2025

HM
5 out of 5 stars

Seamless experience

Seamless experience. Highly reliable service!

Date of experience: July 1, 2025

TA
5 out of 5 stars

Best decision I made after failing my

Best decision I made after failing my test. Found a cancellation within days so I could rebook quickly while everything was still fresh.

Date of experience: July 1, 2025

JS
5 out of 5 stars

I had given up on finding a better

I had given up on finding a better slot, but this service came through. Booked without any stress.

Date of experience: July 1, 2025

G
3 out of 5 stars

Auto book does not work

They find cancelled bookings, but they do not book them automatically for me. It is nearly impossible to book manually after getting a cancellation email, so this service is useless for me. I requested to upgrade my membership for automatic booking, but they said it is not available anymore.

Date of experience: June 30, 2025

ek
1 out of 5 stars

I wish there is a way to give stone and…

I wish there is a way to give stone and no stars at ll. These people are scam. I paid them for about 1month + now, and I am yet to see test date. They dont have contact number and when you send mail, they will tell you they are working on it. Do not use them guys, they dont worth it

Date of experience: June 30, 2025

KT
5 out of 5 stars

Saved me hours of refreshing DVSA site

Saved me hours of refreshing DVSA site.

Date of experience: June 30, 2025

OW
5 out of 5 stars

I was really impressed with

I was really impressed with Bookdrivingtest. They found multiple options that worked with my schedule and booked it automatically.

Date of experience: June 30, 2025

WB
5 out of 5 stars

Thanks to Bookdrivingtest

Thanks to Bookdrivingtest, I was able to take my test before my uni term started. Perfect timing, and zero effort on my part.

Date of experience: June 30, 2025

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