Service and delivery was good however do not be fooled by the photographs - you need a magnifying glass to see the stone...Read more
Bloom Boutique has great Customer Service. I had an immediate response to my query & it was resolved to a standard I had...Read more
Amazing customer service and beautiful necklace… thank you so much!
Lauren is a very very kind woman I received a pair of earrings that was damaged due to no fault of her own the earrings are beautiful and perfect Lauren also replied to me and had a new pair sent out all within the hour I would highly recommend this small business to everyone 😍
Bought a personalised necklace with my baby boys name on it. It’s absolutely beautiful. On arrivals I realised it was too small for me but Bloom Boutique had no issues in allowing me to return the item for the chain to be replaced with a longer one. Amazing customer service and a beautiful product
Customer service I received a beautiful gift from this company from my daughter. Beautiful necklace and a box to keep it in too. After 6 months my necklace was very worn and engraving not visible. I contacted customer services and after a few conversations they kindly replaced my item. Quality and details are just beautiful with so many options to choose from. I recommend this company.
This company go to extra lengths for you . I ordered a necklace & needed it quicker than the estimated date - I messaged them & they replied within a day & they made sure I received my order - Amazon service - necklace is stunning , I highly recommend this lovely company
The jewellery is absolutely beautiful, many compliments have been received about my daughter’s personalised 21st birthday gold necklace. 100% recommend Bloom Boutique, fabulous, efficient & friendly service. I will purchase from them again in the future.
This company were helpful with everything they do We all need to help small businesses like these The jewellery absolutely beautiful and well made nothing too small is a worry for this company we all need to be on bored and support them
Absolutely fantastic customer service. Our bracelet broke within one day so we got a replacement sent immediately. The customer service dealt with the issue perfectly and resolved the problem. Would absolutely recommend.
Cancelled the order and got a response immediately regarding the refund. **Quick response matters.**
Ordered a gift for my daughter back in Feb for her birthday not realising the small chain wouldn't be suitable. Contacted Bloom boutique to see if they could help and they could! Arranged return labels etc and even sent a quick message to confirm it's been received as I asked if a longer chain could be added. A little personal touch like that means a lot so I know it's in safe hands and cannot wait to have it returned soy daughter can wear it. For that service alone I will look here for gifts. Big thanks to Chris and his tip top customer service.
Honestly one of the best customer services I have ever come across, helped me with my purchase and it arrived personalised within 24hours of ordering it, I have been ordering from Bloom Boutique from 2022 and never had an issue with their jewellery.
Brilliant customer service. Quick responding to emails and problem sorted in less than 24 hours. Thank you so much!
Straightforward purchase via Not On The High Street. Unfortunately there was an issue with delivery which was in no way attributable to the company. Their communication was prompt and courteous. The understanding and customer service I received in order to sort the matter was excellent and would definitely recommend this company.
Beautiful gifts Chris is extremely helpful and dealt with my query instantly/ Replies to emails so efficient. Would highly recommended
Ive orderded from bloom boutique a few times and received several pieces as gifts which i love x I unfortunately needed to return something which was done hassle free no fuss fantastic customer service .
Purchased two beautiful products, a necklace & bracelet from this company. Had an issue with one of the items but it was resolved straight away. Will definitely buy again from here.
I really like the beautiful personalised jewellery, and was delighted to get one for my sister’s birthday. I had an issue with the order, but they got back to me the same day to sort the issue.
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Reviewers consistently report positive experiences with Bloom Boutique Ltd. Customers often highlight service, customer, customer service, beautiful. A minority mention drawbacks around necklace, silver, longer, months. Overall sentiment is strongly positive with an average rating of 4.7 stars across 60 reviews.
