Bitdefender Reviews

Vous êtes peut-être les meilleurs mais vous êtes des voleurs avec vos renouvellements automatiques en upgradant les offres au prix fort. Confiance perdue = Client perdu Au revoir.

When I upgraded my PC several years ago, I purchased Bitdefender, and selected the auto-renew option. My IT support fellow said it shouldn’t be more than about $50 CAN/year. Imagine my surprise when my statement for Total Security this year came through for $142 CAN, and even Bitdefender is promoting the $50 price! I’ve been credited for a second year, but I still feel ripped off! I suspect this has gone on for years! Do NOT use the auto-renew option if you use this software! Check for pricing at places like BestBuy!

I had Total for some years and have now bought SecurePass. Am trying to install it on my mobile and am having a hopeless time. I have managed with help but have been given two activation codes and don't know which one to use!! I still have to update my tablet and PC. Where do I find out which activation code to use?

rapidité de la prise en charge du dossier et de la solution.

My lap is getting hanged often an become slow after i installed AV Comparatives 2023 multi device 1 user 1 device for 3 years , i am not happy at all, this is not value for money at all , help me

These guys sell the product that does its job! Since I've been using it have no problem with security on the Internet.

Rapidité et efficacité

The price of your product is too high for me. I'd like to buy or more extensive license to protect more family devices but I can't afford it and therefore I have to rely also on free software, which I must confess do a very good job as well. I don't think I'll renew my licenses when they expire to move to these free software, which I do regret.

Schon über viele Jahre werde ich zuverlässig geschützt und bei Fragen oder Problemen stehen kompetente Mitarbeiter immer zur Hilfe bereit. Das schätze ich an Bitdefender!

Excellent support team. Friendly and understanding. Spot on solutions.

Bitdefender Total Security, a very recomendable product and great customer service. P.S. Order number below is the ticket number.

They helped me to understand. What it is to keep going.

The chat service was good, the problem was resolved by the AI chat instructions, carrying out several procedures.

Je ne comprend pas l'anglais. et la traduction de cet onglet ne fonctionne pas.

Effective and simple to use product - Total Security. Excellent customer service!!

Can not have contact to bitdefender anymore. I renewed my subscription one month ago and i can not install it. Ask me for a one time activation code, without indicating where to find it! The only information i get is the renewal date on the 14th april 2026! Last time i buy this product.

Contacted support with a subscription issue and got answered by an AI agent which responded and resolved my issue as if I was being attended by a human.

Depuis qu'ils ont tout délocalisé en Roumanie, Bitdefender est devenu la croix et la bannière, rien à voir avec l'année 2024, plus rien et de plus, avec leur "copilot", ils se moquent largement de vous car à un moment donné vous ne savez plus si c'est le robot qui vous répond où si c'est un humain et Bitdefender exploite largement cette faille pour vous faire tourner en rond comme les poneys dans un mauvais manège. Ils ont beau être désolé, je n(ai jamais été recontacté personnellement ce qui prouve par A+B qu'ils s'en fichent royalement de vous ces délinquants.

Ich kann viele negative Bewertungen nicht verstehen. Ja Abos kann man nicht löschen und sie werden einem aufgezwungen. Ich habe den Account kurz vorher gelöscht und trotzdem wurde meine Kreditkarte belastet. Aber der Support hat auf meine Anfrage in 24 Stunden in deutsch geantwortet alles erklärt und die Rückbuchung veranlasst. Das Programm selbst ist und war schon immer gut.