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HomeBusiness ServicesBirchbox Reviews

Birchbox Reviews

3.75 out of 5 stars
3.75 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.75 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Mary Wilson
Mary WilsonFeatured

9 hours ago

3 out of 5 stars

Mixed Bag Experience

Some months are fantastic, while others are quite mediocre. I’ve had a few boxes that felt rushed and not carefully curated. It’s a bit hit or miss.

Susan Taylor
Susan TaylorFeatured

9 hours ago

2 out of 5 stars

Unimpressed with Customer Service

I had issues with my last shipment and found customer service to be unhelpful. The products are good, but the experience was dampened by the lack of support.

Carol Brown
Carol BrownFeatured

9 hours ago

5 out of 5 stars

Great Introduction to New Products

Birchbox has introduced me to so many fantastic products I wouldn't normally try. I love the variety each month and the personalized selections. Definitely worth the subscription!

Paul Smith
Paul SmithFeatured

9 hours ago

4 out of 5 stars

Quality Over Quantity

I love that Birchbox focuses on quality products. However, I sometimes feel like I receive smaller sample sizes than expected, making it hard to fully test the products.

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Mary Wilson
Mary Wilson
1 reviews
Featured
about 9 hours ago
3 out of 5 stars

Mixed Bag Experience

Some months are fantastic, while others are quite mediocre. I’ve had a few boxes that felt rushed and not carefully curated. It’s a bit hit or miss.

Helpful?
Susan Taylor
Susan Taylor
1 reviews
Featured
about 9 hours ago
2 out of 5 stars

Unimpressed with Customer Service

I had issues with my last shipment and found customer service to be unhelpful. The products are good, but the experience was dampened by the lack of support.

Helpful?
Carol Brown
Carol Brown
1 reviews
Featured
about 9 hours ago
5 out of 5 stars

Great Introduction to New Products

Birchbox has introduced me to so many fantastic products I wouldn't normally try. I love the variety each month and the personalized selections. Definitely worth the subscription!

Helpful?
Paul Smith
Paul Smith
1 reviews
Featured
about 9 hours ago
4 out of 5 stars

Quality Over Quantity

I love that Birchbox focuses on quality products. However, I sometimes feel like I receive smaller sample sizes than expected, making it hard to fully test the products.

Helpful?
Daniel Miller
Daniel Miller
1 reviews
about 9 hours ago
5 out of 5 stars

Love the Customization

I was pleasantly surprised by how well Birchbox tailors selections based on your profile. I’ve found some of my favorite products this way!

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Daniel Garcia
Daniel Garcia
1 reviews
about 9 hours ago
2 out of 5 stars

Not What I Expected

I was really excited to try Birchbox but ended up feeling disappointed. Some products were great, but a few felt really off-brand for me. I'm unsure if I’ll continue after my subscription ends.

Helpful?
Thomas Perez
Thomas Perez
1 reviews
about 9 hours ago
4 out of 5 stars

Great Discovery Opportunity

I love trying new brands that I wouldn’t think to buy myself. Birchbox has expanded my beauty routine tremendously. Just wish shipping was a bit faster!

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
John Johnson
John Johnson
1 reviews
about 9 hours ago
5 out of 5 stars

Fun Monthly Surprise

Opening my Birchbox is always a highlight of my month! The excitement of discovering new products and the beautiful packaging make it worthwhile. A solid 5 stars from me!

Helpful?
Carol Anderson
Carol Anderson
1 reviews
about 9 hours ago
5 out of 5 stars

Perfect for Beauty Enthusiasts

As someone who's always on the lookout for the latest beauty trends, Birchbox has been a game changer. The monthly themes keep it fresh and exciting!

Helpful?
Timothy Jones
Timothy Jones
1 reviews
about 9 hours ago
4 out of 5 stars

Affordable Beauty Samples

I appreciate the affordability of Birchbox and the chance to try luxury products without committing to full sizes. However, I wish they would include more makeup items in my boxes.

Helpful?
Sandra Johnson
Sandra Johnson
1 reviews
about 9 hours ago
3 out of 5 stars

Good, but Room for Improvement

Birchbox generally delivers good products, but my last box included a few items that weren't very useful for me. I hope they can improve their personalization process.

Helpful?
Dorothy Davis
Dorothy Davis
1 reviews
about 9 hours ago
3 out of 5 stars

Disappointing Recent Boxes

While I've enjoyed Birchbox in the past, my last couple of boxes have been underwhelming. The products felt repetitive and not as tailored to my profile. Hoping for an improvement soon.

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Frequently asked questions for Birchbox

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About Birchbox

Birchbox is a subscription-based service that delivers curated boxes of beauty and grooming products to customers on a monthly basis. The company aims to provide consumers with the opportunity to discover and try new products from various brands in the personal care industry. Birchbox also offers an online shop where customers can purchase full-sized products featured in their boxes.

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Business Services

Review summary

Birchbox receives a mix of positive and critical feedback from its customers. Many reviewers appreciate the quality and variety of products, with several expressing love for the personalized selections that introduce them to new brands and favorites. The excitement of unboxing each month is frequently highlighted as a delightful experience. However, some consumers report disappointment with customer service, citing unhelpful responses during issues with shipments. Additionally, there are mentions of inconsistent product quality, with some boxes feeling rushed or poorly curated. While the affordability of trying luxury products is a plus, a few customers wish for faster shipping and more makeup items in their boxes. Overall, Birchbox offers a fun and engaging beauty subscription experience, though there are areas for improvement.

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Based on reviews, created with AI