10 months ago
Martina was amazing and made this transaction super easy! She helped me find the product that suited our needs and it arrived two days later. Our members love our new water fountain!
10 months ago
Great customer service . Informative of there products . I asked for parts using a model number and serial number got the exact fit. And delivered in 2 days . Installed and working perfect thank you B... See more
10 months ago
Great prices & great service. Always a great experience with Berls.
10 months ago
The product was correct and shipped out quickly. The price was competitive. I would order from Berl's again.
Needed a replacement hand dryer, went with the same model to make installation easy. Arrived quickly and installed the same day. Will be my first stop if the other old hand dryer needs replacing.
I enjoyed the ordering process. Especially not having to register with a password and the such. That can take forever sometimes filling out so much information.
Kelly in parts went above and beyond to help me understand the part was correct and made sure the installation was correct.
I LOVE working with my sales rep - Kelly Meyers! She is ALWAYS so professional, helpful and extremely knowledgeable about many of the product lines I inquire about! We have worked on MANY projects together. She is the reason I buy from Berl's!
From ordering to delivery everything was easy and quick.
Quick, friendly service through online chat to answer questions, verified mailing address through phone call due to being a P.O. Box, arrived the next business day. Great service.
excellent experience from order to delivery
I couldn't place an order online because FedEx's system was offline. So I called in to talk to an agent. They were were Fast, knowledgeable, accurate, with taking my order.
Always responsive, always competitive always thrifty.
ordering was easy. quick delivery. They even reached out to tell us a similar model was available sooner. Overall great service
I was looking for a great price on some filters (I bought a bunch of bottle fillers from Berl's) and wanted to continue to buy from them but their price seemed higher than others. One phone call, rep told me how to get a better price (Just add it to your cart) and poof, their price beat the others. Just a smooth easy transaction.
Great customer service and support.
Great customer service with lots of inventory.
Had what I needed to complete a job for a valued customer. They shipped extremely quickly so it made our company look good. I will be back in the future!
ordered a shower rail. cam quickly and as expected. no complaints here.
Easy to order. Shipped right away.
Needed supplies for our elementary school. Rep was SUPER helpful in expediting order!
Very helpful with the items we needed, and processing the order fast and efficiently.
Service good and fast
Berl's made it quick, easy and they are competitively priced.
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Berl's Commercial Supply is a supplier specializing in restroom accessories, fixtures, and drinking fountains for commercial facilities. With over 20 years of experience in the industry, the company offers a wide range of products, including water fountains, hand dryers, baby changing stations, and towel dispensers. Berl's maintains an extensive inventory of high-quality items from top industry brands, ensuring fast shipping and prompt delivery for its customers. The target market for Berl's includes businesses and organizations looking to enhance their restroom facilities and provide hygienic solutions for their patrons. By providing a comprehensive selection of commercial-grade restroom solutions, Berl's aims to meet the diverse needs of its clients while maintaining a focus on quality and efficiency. The company’s website features a user-friendly interface for browsing and purchasing products, making it a convenient resource for facility managers and procurement officers.
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Reviewers consistently praise Berl's for its exceptional customer service and fast delivery. Many customers highlight the helpfulness and knowledge of the staff, noting that representatives like Martina and Peter provide quick responses and assist in finding the right products. The website is described as user-friendly, making it easy for consumers to locate items, and orders typically arrive promptly, often within two days. However, a few reviews mention concerns about the delivery process, with some customers experiencing longer wait times than expected. Additionally, there are mentions of a less-than-friendly return policy, which could deter future purchases. Overall, Berl's maintains a strong reputation for great service and reliability, with the majority of feedback being overwhelmingly positive.
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