Great Customer Service
Great Customer Service! Items shipped out within 48 hours!

10 months ago
Martina was amazing and made this transaction super easy! She helped me find the product that suited our needs and it arrived two days later. Our members love our new water fountain!
10 months ago
Great customer service . Informative of there products . I asked for parts using a model number and serial number got the exact fit. And delivered in 2 days . Installed and working perfect thank you B... See more
10 months ago
Great prices & great service. Always a great experience with Berls.
10 months ago
The product was correct and shipped out quickly. The price was competitive. I would order from Berl's again.
Great Customer Service! Items shipped out within 48 hours!
Very fast delivery 👍👍
product price and quick shipping of order.Will buy from them again when we need too. Five Stars..
Great website. Excellent communication and follow-up. Exceptional service!
Quick and fair market value
Great price and quick shipping.
Purchased, delivered past, everything was included, and as it specd out. Will buy again.
The purchase went through quickly. While there was a problem, the representative reached out quickly via phone and email. The issue was resolved quickly and the water fountain was delivered within days! Everything was in there and it was fine.
My boss sent me link to a product to order on berls.com He asked that I choose express shipping. Very soon after I placed my order, I was contacted to let me know that I could save money and time sending the order ground service due to the close proximity of the delivery location. They didn't have to do that. During a time when so many things are automated, it was a pleasant surprise to receive this level of customer service.
great product, price and delivered
The customer service for this company is absolutely incredible! Martina went above & beyond to help me with my order which was delayed (to no fault of theirs) due to a delay in component production of the manufacturer. I would recommend everyone order from this company!! So happy with our purchase, product & the interactions with this company.
They called to make sure the shipping was the way I wanted it and that I wasn't surprised by a signature requirement. Then the item was quickly shipped and arrived in great condition.
Website was easy to navigate. The order was shipped quickly and was received within 5 days. I would definitely use them again.
Product was easy to find, had it available, and it shipped out same day!
Very fast shipping. Packing of product was great and box was labeled appropriately. No complications or issues with ordering. Was kept up to date on shipping.
I contacted Berls to see if you accepted purchase orders for the parts I needed. I was told yes we do, let me know what you need and I will send a quote right over. I got the quote, did the paperwork on my end placed the order and within a couple of days had the parts .
Easy online ordering, product was delivered in 2 days. Never had an issue with Berl's. Thanks Mike Maintenance Director Ragsdale YMCA
Easy ordering and pick up with a discount. Very friendly staff.
Super quick and easy.
Fast service
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Berl's Commercial Supply is a supplier specializing in restroom accessories, fixtures, and drinking fountains for commercial facilities. With over 20 years of experience in the industry, the company offers a wide range of products, including water fountains, hand dryers, baby changing stations, and towel dispensers. Berl's maintains an extensive inventory of high-quality items from top industry brands, ensuring fast shipping and prompt delivery for its customers. The target market for Berl's includes businesses and organizations looking to enhance their restroom facilities and provide hygienic solutions for their patrons. By providing a comprehensive selection of commercial-grade restroom solutions, Berl's aims to meet the diverse needs of its clients while maintaining a focus on quality and efficiency. The company’s website features a user-friendly interface for browsing and purchasing products, making it a convenient resource for facility managers and procurement officers.
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Reviewers consistently praise Berl's for its exceptional customer service and fast delivery. Many customers highlight the helpfulness and knowledge of the staff, noting that representatives like Martina and Peter provide quick responses and assist in finding the right products. The website is described as user-friendly, making it easy for consumers to locate items, and orders typically arrive promptly, often within two days. However, a few reviews mention concerns about the delivery process, with some customers experiencing longer wait times than expected. Additionally, there are mentions of a less-than-friendly return policy, which could deter future purchases. Overall, Berl's maintains a strong reputation for great service and reliability, with the majority of feedback being overwhelmingly positive.
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