BBVA Italia is a financial services provider that operates within the Italian market, offering a range of banking and insurance products. The company focuses on delivering personalized financial solutions to both individual consumers and businesses. Key offerings include personal and business loans, savings accounts, investment products, and insurance services tailored to meet the diverse needs of its clientele. Targeting a broad spectrum of customers, BBVA Italia aims to assist individuals in achieving their financial goals while providing businesses with the necessary tools to manage their financial operations effectively. By leveraging technology and innovation, the company strives to enhance the customer experience and improve accessibility to financial services in Italy. As a part of the larger BBVA Group, BBVA Italia aligns itself with the group's commitment to sustainable banking practices and customer-centric service delivery.
BBVA Italia receives high praise from many customers, highlighting the simplicity and speed of opening an account as standout features. Reviewers frequently mention the excellent service quality, with efficient and responsive customer support being a common theme.
The bank is noted for its transparency and lack of hidden fees, making it an attractive option for consumers. However, some customers express frustration with delays in incoming transfers, which detracts from their overall experience. Despite these criticisms, the majority of users report satisfaction with their accounts and the bank's offerings. Overall, BBVA Italia is viewed positively, with many recommending it for its modern approach and user-friendly services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.8 | 4 |
| Sep 25 | 4.2 | 56 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Facilità di apertura conto, condizioni chiare, facilità di utilizzo della app con interazione snella, agile ed intuit...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: BBVA Italia is #4 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 3.8).
60 reviews of BBVA Italia. Filter by what matters to you.
La semplicità e la velocità nell'aprire il conto è stata una sorpresa positiva. Inoltre devo dire che il servizio clienti è efficiente e tempestivo nelle risposte. L'applicazione è molto user friendly. Lato negativo: non è possibile pagare l'F24
Facilità di apertura conto, condizioni chiare, facilità di utilizzo della app con interazione snella, agile ed intuitiva sono per me i punti forti. Le aree di miglioramento, sempre secondo me, sono l'implementazione dei pagamenti MAV et similia ad oggi non disponibili e la possibilità di avere sin da subito il rilascio di carta di credito che invece è richiedibile dopo 3 mesi dall'apertura conto.
Precisione e chiarezza
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Ottima e semplice, manca possibili investimenti
Ho un conto presso questa banca da 1 anno circa, mai avuto problemi, poi arriva agosto! Faccio un acquisto su un sito affidabilissimo di e-commerce e mi rifiuta il pagamento, dopo aver capito cosa fosse successo chiamo la banca ed inizio il calvario; faccio una premessa: mi trovo lontano dal mio domicilio abituale da ormai qualche mese, ma mi trovo nel domicilio di residenza. Chiamo il nr dedicato, mi risponde una gentile operatrice che mi spiega che il sito aveva rilevato un pagamento anomalo e quindi mi avevano bloccato la carta per i pagamenti online, se volevo renderla di nuovo fruibile dovevo farne una nuova, dico ok, però inviatela al mio indirizzo di residenza (dopo varie peripezie mi dicono ok); dopo qualche giorno, l app mi dà un indirizzo diverso, richiamo, mi bloccano la carta virtuale per altri 3 GG, finalmente dopo 4 telefonate riguardo l indirizzo errato mi arriva la carta immaginate dove? Al domicilio, vabbè risolvo in qualche modo. Ieri dopo 20 GG dall attivo della carta ne arriva un' altra!!!!!!! Lascio a voi i commenti
In effetti una buona banca, con un ottimo servizio clienti, e praticamente a costo zero. Unica pecca, il fatto di non poter versare assegni circolari.
BBVA Italia is a financial services provider that operates within the Italian market, offering a range of banking and insurance products. The company focuses on delivering personalized financial solutions to both individual consumers and businesses. Key offerings include personal and business loans, savings accounts, investment products, and insurance services tailored to meet the diverse needs of its clientele. Targeting a broad spectrum of customers, BBVA Italia aims to assist individuals in achieving their financial goals while providing businesses with the necessary tools to manage their financial operations effectively. By leveraging technology and innovation, the company strives to enhance the customer experience and improve accessibility to financial services in Italy. As a part of the larger BBVA Group, BBVA Italia aligns itself with the group's commitment to sustainable banking practices and customer-centric service delivery.
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