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HomeONLINE STORES Reviews

ONLINE STORES

3.9806451612903224 out of 5 stars
3.9806451612903224 out of 5 stars
4.0
|Great|155 reviews

TrustScore

4.0
3.9806451612903224 out of 5 stars
Great
5 out of 5 stars
102
4 out of 5 stars
15
3 out of 5 stars
3
2 out of 5 stars
3
1 out of 5 stars
32
155 reviews in total

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
BOB MCDOWELL
BOB MCDOWELL
5 out of 5 stars
5/5

Minerva worktops

Very pleased with this worktop The driver who delivered it? Was very helpful. I know it took longer to deliver than I...Read more

🔥 High engagement
POPULAR
Steve
Steve
5 out of 5 stars
5/5

Fantastic company

Fantastic company, went above and beyond to get what I wanted and delivered in time (another company had let me down) Yo...Read more

🔥 High engagement
POPULAR
Silas Wood
Silas Wood
5 out of 5 stars
5/5

Great service & price

Having read some poor reviews I phoned and talked to someone who reassured me that the company was not the one that had...Read more

🔥 High engagement
POPULAR
Iain Harfield
Iain Harfield
5 out of 5 stars
5/5

compact laminate worktops

I bought 3 compact laminate worktops and was very happy with experience for the following reasons: 1) very competitive p...Read more

🔥 High engagement

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Paul Archer
Paul Archer
1 reviews
about 2 years ago
5 out of 5 stars

Very impressed kept us informed and…

Very impressed kept us informed and delivered on time

Helpful?
Chris P
Chris P
1 reviews
about 2 years ago
5 out of 5 stars

Great communication and fast delivery

I chose this company based on their good reviews and I'm certainly not disappointed. Big thank you to Kylie for keeping me updated and organising delivery outside their normal area.

Helpful?
Paul Sweeney
Paul Sweeney
1 reviews
about 2 years ago
5 out of 5 stars

Pleased with the work tops

Pleased with the work tops, good price and even though the delivery didn't quite go to plan they did their very best to rectify the situation. Thank you

Helpful?
Andy
Andy
1 reviews
about 2 years ago
5 out of 5 stars

Tuscan engineered rustic oak flooring

Order easy to do on website delivery time very good and flooring was very good quality

Helpful?
Francisc Besleaga
Francisc Besleaga
1 reviews
over 2 years ago
5 out of 5 stars

Compact laminate worktop

Top product Fast delivery Very pleased Many thanks

Helpful?
Jennie Smart
Jennie Smart
1 reviews
over 2 years ago
5 out of 5 stars

Easy to navigate website

Easy to navigate website, excellent range of produts, easy process to order and competitive prices, the delivery was excellent with a call to confirm delivery and another from the driver about an hour before arrival first purchase from BBK IT WILL NOT BE MY LAST

Helpful?
Avril
Avril
1 reviews
over 2 years ago
5 out of 5 stars

Product great and pattern matching…

Product great and pattern matching perfect. Some issues with changes in delivery but communication from company couldn't have been better.

Helpful?

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Mr. Dale Hart
Mr. Dale Hart
1 reviews
over 2 years ago
5 out of 5 stars

Very easy to deal with

Very easy to deal with, ordering was straight forward, and Lina was more than helpful, no issues with delivery, all in all happy Thank you Lina for all your helpand keeping me updated

Helpful?
Anna
Anna
1 reviews
over 2 years ago
5 out of 5 stars

Very happy Customer

Walked into Burleigh show room at 6 am Monday morning on my behalf a miss understanding over the phone with Trading hours and showroom Chrissy the showroom consultant step up and went out when we explained to her we needed everything by Friday Chrissy also was updating me threw out the morning regarding the products Everything was organised ready to go for Friday I totally recommend BBK plumbing Plus 10/10 Thank You Guys

Helpful?
Richard
Richard
1 reviews
over 2 years ago
5 out of 5 stars

Delivered when they said Great price …

Delivered when they said Great price great tdriver mick

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

great item looks great in our kitchen

great item looks great in our kitchen

Helpful?
Wilma F
Wilma F
1 reviews
over 2 years ago
4 out of 5 stars

Good communications from sales.

Good communications from sales. Expensive delivery fees! Happy with product

Helpful?
marilyn
marilyn
1 reviews
over 2 years ago
2 out of 5 stars

Cannot review as not yet installed.

Cannot review as not yet installed. Customer service and delivery was very good.

Helpful?
Mr Trevor Edwards
Mr Trevor Edwards
1 reviews
over 2 years ago
5 out of 5 stars

Great service

Excellent all round service

Helpful?
Mr Alan Robert
Mr Alan Robert
1 reviews
over 2 years ago
5 out of 5 stars

Good Delivery and no damage.

Lovely worktops

Helpful?
slush833
slush833
1 reviews
over 2 years ago
1 out of 5 stars

Both worktop arrived damaged on the…

Both worktop arrived damaged on the sides also bits of yellow paint on, they had no bubble wrap on the side face of the worktop , even the edgeing strips were badly damage and had bits missing , these were expensive worktop so I was very surprised, delivery guy really helped and spent nearly a hour taking photo ringing the supplier to sort this, he does not work direct for them he also showed me photos of the item he took when the item got put in the van, you can see that there damage on the thin traparent sheet in and yellow paint on the worktop , these worktop should have been checked before delivery we waited a whole morning carry in the worktop and carrying them out as my house is up steps and pass a neighbours house, having to carry them out again, I decided against a replacement as I haven't got the time to waste if there not going to check the items before , I had a nice women who told me she very sorry and totally understands ,she said she progress a refund , I,m writing this as they have not refunded me , so it look like I,m going to have to open a PayPal claim .

Helpful?
Gavin
Gavin
1 reviews
over 2 years ago
5 out of 5 stars

Smooth purchase

Smooth purchase, pleasant delivery driver, splashback in perfect condition.

Helpful?
Jeff
Jeff
1 reviews
over 2 years ago
5 out of 5 stars

Having never used this company before?

Having never used this company before, i took a gamble with them as they offered the best price for, a product i wished to purchase. I found them to extremely professional, in all aspects of the purchase. They provided a very prompt, and positive reply to all questions and emails. They provided clear and regular updates, from the Manufacturer of the product. And the finished product was provided, promptly within the manufactures timeframe, and as per the order placed, in perfect condition! I would highly recommend this company, based upon my own personal experience. Many thanks for a 'First Class' service all-round!

Helpful?
Paul anderton
Paul anderton
1 reviews
over 2 years ago
5 out of 5 stars

no problems delivered as stated on time

everything went well from start to finish no problems delivered on time

Helpful?
Ms / Mrs  Hassall
Ms / Mrs Hassall
1 reviews
over 2 years ago
4 out of 5 stars

Beautiful worksurface

I ordered a worksurface with fairly limited stock, so it took a while to be delivered but communication was very good and absolutely delighted with the product. Can't wait for it to be installed.

Helpful?
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Review summary

Reviewers consistently report positive experiences with ONLINE STORES. Customers often highlight delivery, service, great, good. A minority mention drawbacks around company, delivery, refund, order. Overall sentiment is strongly positive with an average rating of 4.0 stars across 155 reviews.

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Based on reviews, created with AI