10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
We've booked with Barrhead Travel on several occasions now because they're always really friendly and helpful. This time, Holly booked our holiday and was great.
Craig Barton went to great lengths to find us exactly what we wanted but at the cheapest price. Professional and friendly service, I would highly recommend.
Can't thank staff enough for organising hotel & Jet2 flights for us along with assistance at airport & taxi transfer for airport. All documents were printed which I prefer than relying on mobile phone. Travel Insurance was also arranged and printed & I got foreign currency too.
Joy & Nicola have been lovely to speak to and ask any questions about our Florida trip, sending me quotes and informing me of everything along the way. Thank you for your help now and for the foreseeable before we go away on our holiday.
I was very happy with my visit in the Barrhead shop I booked a P& O cruise with Bethany and I was really happy with her knowledge on the
Found the holiday we were looking for
The staff are great especially Julie and Jaime in the Gordon street shop in Glasgow. That's why I book there all the time.
So quick and eady
A phone call with a late deal
Two of the staff made us feel very welcome told us lots of things. Chesney and Katie or casey
We had a number of interactions with your staff team. We found each team member patient, knowledgeable and will to 'go the extra mile' to support us.
The staff were really helpful and friendly
Friendly and professional staff. Found us a very good deal.
Barrehead travel lookafter us so well. The staff especially Asheleigh Dempster was more than helpful and making sure we had a great holiday. We will recommend to our friends.
Chris was very helpful as usual
Very kind and knowledgeable young man helped us book what i hope will be a great holiday
Charlotte was very polite and professional when helping us purchase the holiday we wanted.
The assistant (lady) helped us to book a fantastic holiday. Thank you.
As always great team, knowledgeable, good banter, good deal. Alex did a great job 👏
Always a good experience. Staff very knowledgeable and so welcoming.
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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