Very helpful staff ,great knowledge …
Very helpful staff ,great knowledge Audrey travel consultant certainly goes the extra mile when booking holidays

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
Very helpful staff ,great knowledge Audrey travel consultant certainly goes the extra mile when booking holidays
Quick response and a great price - will definitely use again!
i can not really answer this as it was my wife who booked the holiday, but Kimberly again as always was very professional
Stephanie at East Kilbride was excellent , she was patient and very knowledgeable on the holiday we were looking at . I will definitely be using Stephanie again , I trust her to find use whatever are looking for as she really listens to what makes a holiday for us
The young man who dealt with booking our holiday was very pleasant and helpful
Friendly service and understand customers needs. Go to place now for anything holiday related.
The staff are always friendly and very helpful particularly when organising the special assistance that is needed.
Friendly, helpful service in Dundee Overgate branch. Will definitely use again.
Very easy as staff very helpful
Paul at Barrhead travel Kilmarnock provided a great service for us, he was friendly from the moment we walked through the door. We had limited availability on dates for when we could travel, and had criteria for where we wanted to travel too. Paul went above and beyond to make sure we felt comfortable and informed through the whole booking process. There were no pushy sales, only to find us the best value for the best holiday for us. We don’t normally use a travel agent but we wanted a hassle free holiday with protection in mind and we feel like we got great value for money from this store. I think feeling understood and on the same page as the person who is booking a travel for you it’s important, as you want to have the best expirence possible, and I feel like we got this from Barrhead Travel Kilmarnock and from Paul.
Appointment as requested, choice and variety of holidays available on arrival. Good advice very quickly had a holiday booked. Really impressed. Impressed with service.
Have used Barrhead travel for a few years now lovely friendly staff always matches prices 💕
Staff made us very welcome and looked after all our needs and concerns regarding our upcoming holiday
I popped in to the Liscard branch earlier today to look at options for two holidays, and left not long after with the exact two holidays I was after! Jo S was amazing, really listened to what it was I wanted from each holiday, found the perfect choices, recommended changes that made absolute sense, and booked them all there and then. There was an issue with Jet2 and a discount code, but Jo jumped on the phone and got that sorted out quickly and professionally. Highly recommend the Liscard branch, especially Jo, and will be going back to them again for our 2026 adventures!
Very happy staff they all are very easy to talk to an nothing is any trouble for them. Kerry Meade an Darren are like part of the furniture as we say they are just lovely 😍
Agent was pleasant enough. We got a quote from them for our holiday which I dealt with. However, when my husband phoned to pay the dates had been changed and we were charged £400 more - unfortunately my husband had thought I had discussed this with the agent and went ahead with the booking. I understand that prices can change however on checking the website the price was still at the lower price. I emailed the agent about this but was told there was nothing they could do about this.
Staff was helpful and informative and holiday was booked quickly and easily!
All staff friendly and helpfull and they love our dog
I was able to book a holiday with all my specifcation’s and budget in a very quick and easy time.Great service and very hassle free, i would highly recommend Barrhead Travel.
Brilliant company to get your holiday sorted nothing was a problem to then well done guys
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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