Bakingo Reviews

Bakingo is a scam! Half the items shown online are unavailable, hampers arrive incomplete, and cakes miss messages. Pathetic support. Please don’t order from here, they’ll ruin your occasion!

I ordered a birthday cake for my daughter from Bakingo, and unfortunately, it arrived damaged and poorly handled, as seen in the images. The border was completely ruined, and the presentation was far from acceptable — especially for an important occasion like a birthday. When I reached out to Bakingo, they showed little urgency or genuine apology, asking me to wait another 3 hours for a replacement. Instead of offering a full refund or immediate resolution, they proposed a 30% wallet refund, which felt dismissive. I do not recommend ordering from Bakingo for important events like birthdays or anniversaries, where presentation and punctuality are essential. This was a disappointing experience, and I’ll be looking elsewhere in the future.

Bakingo never fails to impress. The cakes are always fresh and delivered on time.Great variety and smooth ordering experience.

I had a very disappointing experience with Bakingo. I ordered a Peppa Pig cake and Dairy Milk chocolates on 15th July, but the order was not delivered. I was later informed that the delivery could not be completed because the recipient was "not in town". When I contacted customer service, the representative "Anshu" was extremely rude and unhelpful. She kept repeating, “Ma’am, we cannot deliver,” with zero willingness to offer an alternative or solution. I even suggested leaving the order at the doorstep, a practice that many other platforms follow, but that was outright refused. What made things worse was the refund process. Only 30% of the amount (₹241) out of Rs 804 was refunded, and that too into the Bakingo app wallet, not to my original payment method. This feels like a trap to make customers reorder just to use the wallet balance. On top of that, your website doesn’t even allow using the full wallet amount in one order, which makes it even more frustrating. This is a very bad service. I feel scammed and helpless. I paid ₹600 for absolutely nothing, and now I’m being forced to go through your platform again just to use the partial refund. This is an unethical business practice. Today (17th July), after yet another call with Anshu, After I mentioned clearly that I want my refund in my original payment method, I was suddenly told that the money will now be refunded to the original payment method. Why wasn’t this done on the 15th itself? Her tone was once again dismissive and arrogant. Bakingo, this is shameful. Your service, refund policy, and customer care have been deeply disappointing. I will not be using your platform again and would caution others to think twice before placing an order.

Order placed on 10 Jul. After 2 days they realise they can't do midnight delivery. So they refund midnight delivery charges. On the actual delivery date, they don't deliver at all. No communication. The recipient is clueless. I am embarrassed. But Bakingo doesn't care to inform that order won't be delivered. Why? Their vendor said I won't. So then penalize your vendor and get me a replacement, don't give me your flimsy excuses. Now they say "We have noted your concern". What? Concern? And they want to refund. That's their business model. People will pay them for a special occasion, Bakingo will ruin the occasion by not delivering and not informing, and then ask you if you still need a refund. Sure, keep my money also for such hard work in ruining a once in a lifetime moment.

V V great services choclate truffle cake is awesome

It was worst experience with Bakingo.we have placed an order on time but we have not received order as per slot .even when I have called them for delivery , they said that we are now making a cake.its really torture.my slot time was 5-7pm .he said @ 7:30pm when I have called them.they are baking a cake.what the meaning of that it is a worst site don't place order from thi s sitem we have not received refund till now.

I have been ordering cakes through Bakingo since really long time !!! And have tried many of their cakes throughout the menu many I have ordered on loop still have to say they taste exact the same all times I order!!Till this I haven’t faced or experienced any issue with cake or the taste !!! Keep up the work Bakingo

Cake is delicious and sweet My family loves to have bakingo cake always.... But delivery team is not working properly... They have to improve their delivery... But I love their cake

Thank you so much bakingo I placed the order for my mumma and the cake was very delicious 😋🤤 and your customer support , help me a lot , for full fill my requirement thank for help to making the best memory🌎❤️

Good quality cake

ordered a cake from bakingo and it is turned out so good in a taste.

I always had a wonderful experience with Bakingo as they never fail to make our occasions extra special

Cake waigera badhiya tha baaki status pucha support me call karke badhiya politely assist kiya cake.

I placed an order for blueberry cheese cake. It was really very tasty.

Very good service… cake was very delicious

Good quality with timely delivery

The cake was delicious and everyone enjoyed it.......

The delivery service was so good and the quality of the product was also amazing it was so tasty and delicious

Cake delivered without damage and the quality was also so good everyone in family enjoyed it so much