Avanti Travel Insurance Reviews

Great service, and very thorough as I needed a long stay holiday cover. I was served by Niles and he was very thorough offering me the options of the different cost implications and ensuring that my medical conditions were definitely covered.

Pleasant operator. Quickly answered my questions. Easy transaction l

helpful and friendly staff. My questions were answered clearly and were dealt to a satisfactory conclusion

Found it quite easy to do online

After what seemed like the the reading of the Dead Sea scrolls I was connected with Sophie who did an fantastic job of sorting out what was a really good idea for me to take up something I wouldn’t have done if using the on line option 10 out of ten to Sophie 👍🏻

Easy to renew by phone. Refreshing to talk to a person

They made it very easy to book It was quick. Definitely would use them again.

Your representative was most helpful and polite, explaining the policy thoroughly, I felt most confident in your company

Easy to fill forms

Have previously insured with Avanti and always find the sales people helpful and attentive to our needs. They had all our information on file therefore the process was so much easier, we just had to confirm the previous information.

We had a detailed question regarding a medical declaration. The lady we spoke to was very helpful and thorough in achieving accurate advice for us. Policy is very good value for money

Quick and easy to renew very helpfull staff cannot fault avanti

The quote was cheaper than I expected and the application was fairly simple for an oldie like me.

The website is very easy to negotiate. Quick quotes for choice of cover, too. Good prices for the older traveller. Have used Avanti previously & will again, no doubt.

Service was appropriate and approachable never know whether you’ve covered all until you have to claim unfortunately.

Straightforward questions, all possible answers covered, price acceptable

Quick and simple process online. Great value cover. Great

During my holiday I was taken ill and had to see a doctor, who prescribed me some medication, I submitted my claim on my return having bought a yearly policy, despite months going by and numerous emails and calls I’m still waiting for someone to respond back with information, all I keep getting is either totally ignored or fobbed off, despicable customer service and no customer support DO NOT USE THIS COMPANY

I made a claim for cancellation of our holiday due to serious illness. This was posted to your office First Class post on 28/7/25 Unfortunately I did not hear anything , so rang again On 8th August , and was told they could not find the paperwork . Rang again on 15th August ,and was told they still had not found our detailed claim, however shortly after I received an email to say it was now found and under review , someone will come back to me within the next 7-10 working days. Unfortunately that did not happen. I rang again on 1st September , only to be told ,it was still being reviewed, but would be chased up because of the long delay. Rang again today 15th September, still no progress whatsoever. This is unbelievable, it is now 50 days since I first made the claim . Every time I ring it takes at least 45mins to speak to someone , and no one seems to care. I have never dealt with such a disgusting company if you make a claim. Yet they advertise as one of the best for dealing with claims. Brian Mogford