Fast and professional
Fast and professional

11 months ago
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
Over a year ago
If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages after taking pictures of the delivery! Poor customer service from attere! They ignore you aft... See more
Fast and professional
The experience of navigating the website through to completing the checkout purchase process was easy and seamless. The product selection was exceptional. I’m very pleased with the international shipping process. I will purchase from Atterley again.
It was a pleasure to work with this company. It’s new to me. I was in Paris and wanted to buy a scarf and sorry I didn’t buy two. I went online and I saw it on your website and I got it within a week. From Europe to the US. I will use your company again for other purchases- great service. Thank you for the personalized thank you note “for shopping with your company!” I told friends and family about your company. Beautifully wrapped. My purchase was special.
Quick service
Though the size of my combat boot of Hogan is out (It was in stock when I placed my order), the customer service reached out me at once and offered the solution for one size up for a try. And Atterley promised that if the recommended size would not work, the boots can be returned at Atterley's cost. Thanks to the agent's recommendation, the recommended size also fits me well with a surprise. So I figured it out that the customer agent (whom called Mary in Atterley) knows her brands and products well there. The most important, the price of the boots is discounted for a best deal so far I haven't seen anywhere else. After the prompt online email talks, Atterley shipped out and delivered my order ASAP via DHL internationally. Love Atterley and definitely will keep shopping here.
Easy to use website and products as described
Fast delivery, nicely packaged
Superfast shipping to the US, and the item fit great!
They shipped my dress immediately and included a sweet note with it!
I love the jumper I purchased! Ordering was easy, no issues at all and price was very good!
Wonderful vases and arrived so quickly and packaged with NO PLASTIC 5 stars thanks
Excellent service, Order placed, delivered, sent back due to not fitting, collected and refunded all within a week! I will definitely be using Atterley again!
I ordering a Jakke Heather faux fur jacket in dark teal and the delivery and ordering process was good. The product in the picture was delivered to me. However, the item I ordered did not have the size on the label. So unsure if what I ordered was a size 14 as advertised. I have checked the jakke website and all jackets and coats have the size on the label in the neck. Makes me wonder is it the right size and a brand new jacket🙄
What saved my experience was the attentive pleasant and helpful customer service. I couldn’t return my articles as the system said my e mail didn’t match my order number. When I contacted customer service they arranged the dhl pick up and sent me the paperwork and at all times were helpful and speedily responsive. I would definitely look at their website again even though on this occasion the garments didn’t suit. As an aside, I wish all companies either sent a returns label still or asked you to pay for it when you order the clothes. If you don’t have a printer and live a distance it can all be a faff and put you off ordering. Anyway Atterley you were really good-thank you!
Ordered the wrong size and customer service just “handled” everything. I got the correct size in record time also! Even in the states!!!! I would definitely shop here again.
Product arrived super fast.
Best costumer service! Beautiful selection of clothes and women's fashion!
Excellent service, my order arrived in just a couple of days along with a lovely hand written note. Fantastic return service too - sadly my order didn’t fit correctly and I needed to return it. Again, speedy! Great instructions on what to do and a refund received in less than one week. Couldn’t recommend more highly! Thank you!!
Posted very quickly and well wrapped. Lovely personalised thankyou card. A great independent shop
Fab service good communication but let down slightly by DHL otherwise it would have give 5 stars.
Based on analysis of 65 reviews rated 1-2 stars for Atterley
“Still waiting for my refund”
“They’re now in liquidation but let me return goods”
“Poor customer service from attere”
“Yanwen driver steal your packages after taking pictures of the delivery”
“Had I known I obviously wouldn’t have made a purchase, the item I never received because the boutique stopped sending...”
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CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
Atterley receives a largely positive reception from customers, with many praising the excellent service and fast delivery. Reviewers frequently highlight the quality of products and competitive pricing, noting that items often arrive sooner than expected and in good condition. However, a significant number of complaints arise from issues related to order fulfillment, with customers reporting receiving incorrect or damaged items, and some expressing frustration over delayed refunds. The company's recent financial troubles have led to concerns about its reliability, with several customers indicating they have lost money due to orders placed after the company ceased trading. Despite these critical issues, many still appreciate the overall shopping experience when orders are fulfilled correctly.
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