Anchor Law Firm has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
We had a truly wonderful experience with Andrea and the team at Anchor Conveyancing. From start to finish, their professionalism, attention to detail, and warm communication made the entire settlement process seamless and stress-free. Andrea was always responsive, knowledgeable and genuinely caring—going above and beyond to ensure everything ran smoothly. Highly recommended to anyone seeking exceptional conveyancing services.
Started with anchor in 2017..My account and wages were garnished multiple times..I was down to the last few months of one account and for whatever reason just stopped making payment..the account was taking off..I could never get same answer or close yo by the employees..Finally they said they can do nothing for me after over 4 years of BS..I took a chance with them and got burned..I have a an attorney that no longer practices law with them I can’t get no answers cuz it shows he still represents me though he’s no longer practicing..thank you for the worse 4 years of my life!!!
I have been with anchor since 2017. I recently finished my program 2 years after they had initially said my accounts would be settled. Once my final account was settled, I had about $3800 left over in my account. I was always told this money would be given back. However, I come to find out anchor had taken this money as a ‘service fee’ for the exact amount, to the penny, of my leftover funds. I have called and emailed the only response is “it’s service fee”. I spoke with supervisor Mark who was rude and unhelpful. Let’s not forget that any money saved by their services which was admittedly a lot, I have to pay thousands in taxes for. Also don’t forget that my credit score was decimated for years. From my standpoint this is criminal. Buyer beware!!!! All I want is my left over money!!
I was enrolled in their program initially for 48 months. Tack on another 18 months to that and the fact my last draft was supposed to be February 15 yet my checking account was drafted again 2 weeks later. I had to pull my last credit card from the program because I worked with the creditor directly and negotiated a better settlement offer than Anchor Law Firm. Their representatives are liars. I just spoke with James who indicated that unfortunately an extra draft was necessary to make the final payment when in fact it was confirmed when I agreed to the settlement offer my last draft would be February 15 and I would receive a refund of approximately $200 from my savings program account. In looking at my savings account program account it reflects I'm getting a $22 refund. This settlement program is a rip off. Please never do business with Anchor Law Firm. Besides every representative having a different line every time I called, I was also sued for a credit card that was registered in the program. I sent every piece of paper I received from the court but nothing was ever done and my paycheck was garnished weekly for 13 weeks. Anchor Law Firm says they're sorry and here's a 17% refund because the card was removed from the program. Not that Anchor Law Firm ever cared but during the 5-1/2 years, my credit rating was terrible (and still is) and I lost my home. I wish I recorded how many hours of my life were spent calling Anchor Law Firm because they won't call you back. If you write to them they will send you an email directing you to call them. Once they gave me the contact information for my Anchor Law Firm assigned attorney. When I called I was instructed by voicemail to leave a message or text my message. Never spoke with the attorney directly and he mentioned nothing had reached him regarding my account and he referred me back to the customer service telephone number.
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I got myself in to a lot of financial trouble and didn’t have anywhere to turn; banks wouldn’t lend to be because of my debt to income ratio and I was drowning in my monthly minimum payments. I don’t remember how I came across Anchor but I’m so happy I did - everyone I’ve spoken to has been so nice, friendly and helpful. I am not proud that I need help with my debts and no one at Anchor has mage me feel bad or embarrassed which really goes a long way in this kind of business. I’d recommend you guys to anyone!
Anchor Law Firm helped me in a big way.
Taking care of business, just like I need.
You guys were there when I needed someone for help and every time there after.
I got a summons that I being sued from one of the creditor. I send it to anchor law firm via email on 10/9. Get a confirmation email that it was received. I called 2 weeks later to check on the status. Customer service told me the file never upload to my account. I resend the file 3 times. Called back 3 days later same thing happen file never upload. As I am very fustrating I need to respond to the court before the due date. I need someone from anchor law firm get back to me with the status of the summons and what is the next step I need to do.
had debt, was doing good. Then an unforeseen situation came into my life and I’m unable to pay loans and credit card payments. Call anchor and from that moment, they made me feel at eased, explained everything so I understood all the terms and asked me my options on everything. They cont’ to keep in contact with me and up to date on my file.
My experience with Anchor Law Firm has been excellent. They explain everything to me in a manner that I understand what is happening with my account. The people I have spoken with have spoken very good English so that I can understand them. To me this is a very big plus! I would recommend them to anyone seeking the services the provide.
Anchor has completed what they said they would do, so far. Very pleased. Highly recommended.
