Overall good experience. Reasonably affordable considering they have some lower minimums, and also very helpful customer service. My piece came out perfect even after asking to see a bunch of different proofs and asking for something that's got more complicated details than a normal pin.
My experience here was great. I requested multiple proofs and tweaks, and felt bad about doing so but I really wanted the perfect pin to honor somebody. The company did not get frustrated at all and merely worked hard to provide me quick and friendly edits upon my request. I am grateful I trusted this company with my request and will absolutely be back the next time I would like pins made.
I have used All About Pins for several years now and will always come back season after season because they are easy to work with and respond VERY quickly!
Great company to work with. Many changes were made on my end, and Sandie was very patient with all of my revisions, never complained and the final design was perfect. This is my second time working with this company creating pins, and I will continue.
Heather was phenomenal! I was truly pleased with the communication coming from your customer service team. The turnaround time was reasonable, despite all of the last minute changes I had to make. They were able to accommodate my requests, during production, making everything come out perfect. Super pleased and grateful for Heather and her team's work.
The pins arrived when I was told they would and look just like the mockup! Everyone at All About Pins was extremely helpful and quick to respond. I am very happy with the pins & love the quality of the glittery enamel.
This company is fantastic. I seriously can’t believe how great my pins turned out - I thought the proof looked good, but was even more surprised at how they looked in person. The customer service is incredibly quick to respond, they make as many edits as you need for free, and it’s been a treat working with them. I’ve been looking for a pin company for quite sometime, and I’m so thrilled with how they are able to take my art and translate it to perfectly fit an enamel pin.
The team is very helpful, patient, and nice. Great quality of pins.
I have worked with Heather on two enamel pin projects now and I am floored at how patient she has been with me each time. I work for a creative agency and I often have to place orders on branded items (like pins and keychains) on behalf of clients who have constantly changing budgets and demanding schedules or creative wishes. I had to make a ton of changes on quantities and various specs in order to meet my clients' budgets and Heather never showed any signs of distress or impatience, even when the back and forth communication became excessive. I am extremely appreciative of a vendor and a representative when they can work closely with me on a complicated ordering process and can deliver a high-quality product on time. I will always recommend them to colleagues and clients and can say, without a doubt, that I will work with All About Pins in the future. If you are on the fence about working them, I hope this review can sway you in the right direction.
I love this company!! Quick turnaround time, friendly and helpful staff, amazing production quality.. the BEST!!! Highly recommended!!
Very happy with design team, customer service and efficient delivery (we started months in advance). Great email response. If we had to do again, we would order from All About Pins. Successful trading in Cooperstown Summer of 2019. Thank you so much.
Sandie and the Team at AllAboutPins have Exceeded ALL of My Expectations. Their Customer Service is Above The Best! I will work with them again, and refer them to everyone I speak with that is looking for Pins! Thank you, ALL! Brian Berent
Shipping could be faster for re-orders; otherwise, Heather does a great job at facilitating orders and communicating the process.
Really happy with the service. Speedy from arranging proof through to delivery.
Both Heather and Sandie are great to work with. When we needed to adjust our shipping timelines, they were more than happy to adjust. Really reliable company and team.
It is always a pleasure working with All About Pins. The rep I've been in contact for the past couple of years, Heather, does an amazing job. She always answers all of my questions and makes sure that the quoting/order process runs smoothly. The finished product is also great! Pins look really good and the colors pop. Highly recommend their services.
timely response and I am very please with the quality of work
Sandie and Heather are great! Makes ordering pins much easier.
Quick service. Quality product good price.
All About Pins was amazing to work with! Their turn around time for proofs and quotes was super fast and we were sooo happy with the finished pins. Thank you!!
Based on analysis of 5 reviews rated 1-2 stars for All About Pins
“I told them to just refund me as another shop can do it if I give them a week”
“Let’s start off by saying I wanted to work with this company because of their amazing customer service and amazing ar...”
“Okay to be fair the pins are pretty awesome looking”
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All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
Over a year ago
Quick response and turnaround time on the design and getting the order into production.
Over a year ago
Simple and very accurate. Awesome work from the team.
All About Pins receives overwhelmingly positive feedback from customers, who frequently highlight the exceptional customer service and quick turnaround times. Reviewers appreciate the user-friendly website and the efficient design process, often noting that the team is both helpful and responsive. Many express satisfaction with the quality of the pins, emphasizing the beautiful designs and attention to detail. Customers also mention the company's ability to handle bulk orders and custom requests effectively. While there are a few critical comments regarding the ordering process being somewhat confusing, these do not overshadow the overall positive sentiment. With a strong track record of delivering quality products and excellent service, All About Pins is highly recommended by its users. Overall, the sentiment is overwhelmingly positive.
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