Review summary

Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

B
Worked at problem until solitio

Worked at problem until solitio. Found.

JF
Layla helped find the right flights for…

Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.

R
Very pleased with the speed and…

Very pleased with the speed and efficiency we received.

J
Joe Godwin

I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.

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All reviews

859 total • Write a review

Showing 611 - 620 of 855 reviews
M
5 out of 5 stars

Excellent customer service

Excellent customer service. Looked for multiple solutions until the right one was found. Very impressive as a first time user

Date of experience: July 18, 2023

JT
1 out of 5 stars

OUTRAGEOUS PRICESIn price comparison Above9 is…

In price comparison Above9 is OUTRAGEOUS! 👎👎

Date of experience: July 17, 2023

C
5 out of 5 stars

Specific needs were met

Specific needs were met, there was ease in dealing with Donovan - professional, courteous and thorough.

Date of experience: July 17, 2023

K
5 out of 5 stars

Summer was thorough and…

Summer was thorough and helpful.communication was amazing. She made sure all our needs were met I highly recommend her as your travel consultant!

Date of experience: July 14, 2023

MT
5 out of 5 stars

Awesome experience

This is the first time I have used this type of service, and I have to say I was pleasantly surprised by the very dedicated and professional person I had the good fortune of dealing with. My agent as I will call him, was prompt professional and eager to assist in order for me to achieve the flights I wanted. A big 10 out of 10 on all levels thank you, I will definitely use this service again.

Date of experience: July 12, 2023

CM
4 out of 5 stars

The agent did his best to give me a…

The agent did his best to give me a good deal.

Date of experience: July 7, 2023

c
5 out of 5 stars

Attentive listening/excellent service

Attentive listening despite frequent requestioning. Getting great price flights on JAL I could not find myself. Excellent service.

Date of experience: July 7, 2023

c
4 out of 5 stars

I found the instructions about how to…

I found the instructions about how to extinguish Tip and Diamond add bad. Hidden for someone like me who doesn't want to become expert on how to be a customer of Zero 9 Leave these items to the choice of customers to add, but not just say, this is the price u need to pay.

Date of experience: July 6, 2023

AB
5 out of 5 stars

Our travel consultant Ondrej was very professional

This is the first time we have used Above9, Ondrej contacted us to verify our flights itinerary also to confirm he had correct dates, destinations as well as flexibility of dates to help ensure we were getting best deals available. It was a pleasure to deal with Ondrej he is extremely professional, very helpful, nothing was a problem, we will be recommending him to all our friends, we will definitely contact Ondrej for our next flights, we believe he has gone above and beyond to help us with the multi sector flights.

Date of experience: July 3, 2023

SD
4 out of 5 stars

Quick efficient service good end result

Quick efficient service good end result

Date of experience: July 2, 2023

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