Review summary

Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

B
Worked at problem until solitio

Worked at problem until solitio. Found.

JF
Layla helped find the right flights for…

Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.

R
Very pleased with the speed and…

Very pleased with the speed and efficiency we received.

J
Joe Godwin

I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.

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All reviews

859 total • Write a review

Showing 241 - 250 of 855 reviews
EF
5 out of 5 stars

Thoughtful encounter with the agent

Thoughtful encounter with the agent. He helped me find the best deal.

Date of experience: November 15, 2024

M
5 out of 5 stars

Very Easy to work with.

Carlos was extremely helpful and patience with us changing our minds. Very easy to work with.

Date of experience: November 14, 2024

pc
5 out of 5 stars

THEY RESPONDED QUICKLY TO MY REQUEST…

THEY RESPONDED QUICKLY TO MY REQUEST and the booking system was very effcient

Date of experience: November 13, 2024

E
5 out of 5 stars

Great customer service!

Great customer service! Silvester was prompt with information and very helpful. Would recommend to use them.

Date of experience: November 12, 2024

N
5 out of 5 stars

Promptly and efficient service

I booked flights with Fred for which I already reviewed about, as per the outstanding service, and earlier today I made some further enquiries; I obtained again a response a few minutes later; all very promptly!

Date of experience: November 12, 2024

RM
5 out of 5 stars

Great service from a real person

I don't know what goes on behind the scene, but I used Above9 for round trip between LA and Hong Kong, and could not have been more impressed with the service. I was also skeptical about getting a call back, and assumed it would turn out to be some kind of scam - at least a bait and switch. Surprisingly, the agent that called me was clear, honest, and straightforward and gave me a price that was just a bit lower than the next best price that I could find. I would definitely use them again.

Date of experience: November 10, 2024

JL
5 out of 5 stars

Ella at Above9 Travel was great

Ella at Above9 Travel was great. My flight preferences changed and she adjusted. She got me a good price, a few hundred less than a competitor. I will use Ella again!

Date of experience: November 7, 2024

LA
2 out of 5 stars

DE REPENTE TUDO DESAPARECEU ASSIM QUE…

DE REPENTE TUDO DESAPARECEU ASSIM QUE FORMALIZEI O PAGAMENTO.

Date of experience: November 4, 2024

GK
5 out of 5 stars

Everything was great.. stress free

Everything was great! Tom issued our tickets for each flight before each flight so we did not have to hang on to them. Everything was smooth and no issues… we had 4 flights!!! The price was very good also! Tom also arranged for 3 pick ups to and from Dubai airport … much appreciated!

Date of experience: November 4, 2024

na
5 out of 5 stars

Great experience! When I first saw this site and left a…

When I first saw this site and left a message, I received a call straight away after, and on a Sunday! Since then, Fred worked on my request, sent me 5 options to choose from and was on the phone for about 1h responding to all my questions and sent me even more options, with absolute patience and full attention. At the end I booked on the same day of the request. With Fred I had the best possible experience!

Date of experience: November 4, 2024

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