Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

E
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

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A
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

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Very good

Very good service and communication

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
J

Good service

Good, solid advice. Prompt Service.

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JH

Very helpful quick to respond to emails.

Very helpful quick to respond to emails.

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S

Great experience

I found Abbey travel absolutely wonderful. I booked a trip for my partner and his father as a Christmas gift. I was dealing with Paul Nolan who was amazing and done everything possible to help me with my booking. He made everything very easy to understand and emailed me everyday answering any questions I had. I found booking was so easy and straight forward. I'm thrilled I decided to go with Abbey Travel. Thank you to Paul for helping me book a fantastic trip and making everything so easy for me. Sarah.

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Mg

very happy with the service.

very happy with the service.

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Br

Could be better

Phoned abbey travel about a city break in January but found the women I was talking to not ignorant but on the short side while going through my options . In the end I booked on line and was happy with the package I got . Would give 4 stars for booking online but only 2 stars for the phone call .

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KM

Marc Lynch

Marc was extremely helpful and dealt with us over two day’s! He was constantly ringing us with better deals and ensuring we were happy before we put down a deposit! He got us the best price and cruise line even being aware most cruises don’t accept under 21’s which we are. Can’t thank him enough for how quick he was and how reliable he was with our booking. 100% recommend and will be booking again!

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CM

Excellent

Lisa always looks after me when booking a trip. Always gets us the best deal

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DM

I would highly recommend Abbey travel

I would highly recommend Abbey travel. Paul was a fantastic help, and very efficient. Deirdre

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B

Marc was extremely efficient

Marc was extremely efficient, helpful and professional. A treat to deal with.

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c

Excellent service

Excellent service. Jenifer was really helpful and had great patience.

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