Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

E
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

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A
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

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Very good

Very good service and communication

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Showing 81 - 90 of 996 reviews
PM

The Staff are so helpful.

The Staff are so helpful. Very good at explaining and answer all questions.

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c

The speed and quality of the service

The speed and quality of the service

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GW

Soccer trip

From the moment we spoke on the phone to Paul Nolan of Abbey travel everything that Paul told us happened exactly as he said. Hotel vouchers arrived straight away & our match tickets arrived 4 days before matches so everything could be downloaded to our phones. Everything went smoothly.

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RU

Great stay in Valencia

We stayed in Valencia in October and enjoyed a great holiday. From the time we booked our holiday to returning home, nothing was too much for the company to check. Our Abbey representative Marc, ensured in his attention to detail and in his willingness to answer all our queries efficiently and promptly, that all our interests and requirements were met to ensure our holiday was what we wanted. We enjoyed a great holiday experience in Valencia.

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sf

Crabbien cruise + short stay in Orlando

Just bak from a wonderful cruise booked with orla from Abbey Travel. Orla was excellent with organising everything for us and was very helpful with answering questions we had. Would highly recommend, thank you orla!! Will definitely book with Abbey Travel again.🤩

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S

Very easy website to use

Very easy website to use

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MH

Excellent interaction from your staff…

Excellent interaction from your staff member.

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PK

A1 for abbey travel

Hi we always book with Abbey travel very friendly staff always so positive and helpful especially Jennifer Dineen . Thanks ,

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MJ

Travellers from Australia

Travellers from Australia. We were experiencing a lot of difficulties booking on line due to fraudulent activities on our credit card. Jennifer patiently, empathetically and professionally helped us book our flights and accomodation to Switzerland on a busy Sat morning. Thank you sooo much xxx

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TC

Great to work with.

I have been dealing with Kathryn McCarthy in Abbey Travel for a few years. In my travel experience she is so clued in to her business, she is so thorough and covers all the bases. A very professional person to deal with as well as being very personable. She recalls my grandchildren and asks about them even with a 6 or 9 month gap in our communications. This type of service is why I keep coming back. I would highly recommend Abbey Travel

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