Martha
Did not receive same coffee creamer I ordered, I ordered liquid pump and received individual packets. Will not keep me from ordering from you again. Most of the time do not have a problem.
11thStreetCoffee.com is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
I was disappointed because one item I received was not the coffee I ordered.
Called the company and left message about a certain item not on their website and they responded immediately I placed my...Read more
Did not receive same coffee creamer I ordered, I ordered liquid pump and received individual packets. Will not keep me from ordering from you again. Most of the time do not have a problem.
I had a box damaged in shipment. I sent an email with pictures and they replaced the whole box. I appreciated the fact that they cared enough to go above and beyond to fix the issue. I will definitely be ordering again.
I don't have my coffee that I orded on 1/6/25 that I payed for
very good experience will buy again
11th Street Coffee has been my mainstay for quite a few years. The customer support provided s second to none. I also, admire the family connection. This family had made a difference in me and my family's life, each morning while we are enjoying the coffee's that the 11th Street Family provide to us every other month. In this day and age, it's good knowing you have a supplier you can depend on.
Coffee selection is great and what I order always taste fresh. Shipping is always super fast!!
I ordered coffee on 11/22/24. On 11/25, I was notified that the coffee was on it's way. On 12/4, I inquired as to when I was going to receive the coffee. I was told it would be delivered by Dec. 6. I inquired again on 12/7/ and was told they would send another shipment. I received the coffee. On 12/13, I received a second shipment. I let Kelly know that. She said I had to send it back. I asked if she could schedule a pick up from my house and she couldn't do that. So, I had to bring it to a store to ship it back. I asked for a discount on my next order and I never received a response. I have ordered coffee from them for years. So, I will be looking for a new coffee company in the future.
First time ever buying decaf coffee pods. My husband loves them.
I have been purchasing coffee/tea from this company for years… The last order I made was December 4th ..After emailing and calling customer service..I received my order after the New Year.. I will not be using your service any longer …..
Inexpensive and ships quickly.
Fast shipment - order correct
I have ordered several times from your company, and I have been very pleased with the product and delivery time. Phyllis Darge
Quick delivery/easy ordering. Products I enjoy using
Easy to order and delivered in no time!’
Quick and easy. Reasonably priced.
Never received my order. Will be contacting my credit card for a full refund. Will buy product elsewhere. Horrible communication!
No hidden fees
We love the coffee from 11th Street Coffee.
I ALWAYS BUY THIS COFFEE FOR MY SON. HE ALWAYS TELLS ME HOW GOOD IT IS AND ALWAYS ON TIMELY ARRIVAL. GREAT COMPANY.
I have used you before and your service has not changed .5 stars for you all .Keep up the awesome work .Thank you for making my life easier
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