Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Filter by rating:
Korys Chang
Korys Chang
1 reviews
9 months ago
5 out of 5 stars

As advertised!

As advertised, high quality design and performance!

Helpful?
9 months ago
5 out of 5 stars

This works great on my night guard!

This works great on my night guard! I never felt it was really clean after brushing it and I can tell a noticeable difference after using this.

Helpful?
9 months ago
5 out of 5 stars

Excellent service which is very much…

Excellent service which is very much appreciated.

Helpful?
Joseph Allen
Joseph Allen
1 reviews
9 months ago
1 out of 5 stars

Not great at cleaning. Doesn't remove small build up.

Used the cleaning pod on both the max clean settings and normal settings. Didn't seem to help my retainers at all. My retainers are typically pretty clean as I clean them twice a day, but the pod couldn't even get rid of the slight build up from having the retainers in over night... I bought it as I thought it might do a better job than a £50 pod I bought from another brand. Unfortunately, it was no better, so I will be sending it back.

Helpful?
Erth Sandoval
Erth Sandoval
1 reviews
9 months ago
5 out of 5 stars

Updated Customer Experience

Sincere and hard working customer Experience Team. I had issues with the delivery of my products. I contacted customer support and my issue was escalated to the Head of Customer Support (Emily). My order was expedited and I was kept up today until my order was fixed. People and companies make mistakes but they had a positive and hard working attitude. Attitude matters, thanks again!

Helpful?
Lindsay
Lindsay
1 reviews
9 months ago
5 out of 5 stars

Quick and Helpful Responses

The interactions that I had with team members was great. The only difficulty I had was sending videos. They were either too long to attach to the form or didn't show what was necessary - that could be clearer on the form

Helpful?
Pamela Madrid
Pamela Madrid
1 reviews
9 months ago
5 out of 5 stars

Simply outstanding!!

Simply outstanding!!! We tragically lost our beloved Altadena home in the Eaton Fire in California recently. I reached out to Zima’s customer service department with a unique request in light of our loss. Not only were they sympathetic, they went above and beyond to help- even reaching out over the weekend to follow-up. A million thanks to Airah, Emily, and the Zima team, for their kindness. We are truly humbled, and plan to be lifelong customers. Thank you!!!

Helpful?
Sally Cottam
Sally Cottam
1 reviews
9 months ago
5 out of 5 stars

Great Customer Service

Zima Dental were quick to respond to my request, very polite and helpful.

Helpful?
Kerri Schunke
Kerri Schunke
1 reviews
9 months ago
5 out of 5 stars

AMAZING customer service.

AMAZING customer service.

Helpful?
9 months ago
5 out of 5 stars

Good and helpfully response from…

Good and helpfully response from customer service

Helpful?
Erika
Erika
1 reviews
9 months ago
5 out of 5 stars

Excellent customer service

Customer service was quick to reply with an answer to my question. I’m excited to see what continued use of the dental pod pro does for my son’s retainer.

Helpful?
Apt Three
Apt Three
1 reviews
9 months ago
5 out of 5 stars

The best cleaning

The best cleaning ever for my night guard. Fresh taste, clear guard, quick & easy.

Helpful?
Joni Wall
Joni Wall
1 reviews
9 months ago
5 out of 5 stars

I am so pleased at how much better my…

I am so pleased at how much better my retainer looks. This little kid works like magic.

Helpful?
Anja Herr
Anja Herr
1 reviews
9 months ago
5 out of 5 stars

good purchase

good purchase, trustworthy support I bought the pod, the travel pod and the tablets and I am very happy with all 3 of them the pod gives a good feeling with my tooth protection, everything feels clean and the tablets do not have a taste after using

Helpful?
CR
CR
1 reviews
9 months ago
5 out of 5 stars

Easy customer care experience

Very helpful in arranging a replacement pod

Helpful?
9 months ago
5 out of 5 stars

Great Results Thus Far!

My mouth guard is over 5 yrs old, so it will take awhile for the yellowing to be removed. However, after a couple of weeks of use with cleaning tabs, it is already lighter and cleaner. Very happy thus far! Customer Service has also been great in rectifying an error I originally made in entering my order.

Helpful?
Laura
Laura
1 reviews
9 months ago
5 out of 5 stars

I love my Zima for cleaning my…

I love my Zima for cleaning my Invisalign aligners. Not only is it easy and convenient, the cleaning tablets make your mouth feel fresh and minty.

Helpful?
Diana
Diana
1 reviews
9 months ago
5 out of 5 stars

Making progress with cleaning retainers

My retainers were disgusting. Getting better. May take a log time to actually make them look clear, but they are coming clearer every day.

Helpful?
Mary
Mary
1 reviews
9 months ago
5 out of 5 stars

My mouthguard looks better

My mouthguard looks better. It was brown/yellow no matter how much I cleaned. It is still light yellow. Not sure it’ll get back to brand new status but it does look better. I wish I had this when I first got my mouthguard.

Helpful?
Michelle
Michelle
1 reviews
9 months ago
5 out of 5 stars

My night guard has never been cleaner!

My night guard has never been cleaner!! I love my new Dental Pod. It is super easy to use, stylish enough to keep on bathroom counter, and so quick and efficient. The communication and education/customer service from Zima Dental is excellent as well.

Helpful?

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