Zempler Bank Reviews

Lauren was very informative and prompt with finding out the right information. Excellent service.

The customer service officer was very polite and supportive

Joe quickly and politely responded to renewing my card and resetting the ap for me

Very easy to use which made my sale and shopping Very easy aswell .

This is the worst banking experience of my personal and business banking, ever. My first Deposit was for £12,000 from a well known financial institution. My account was restricted for investigation. I was asked for proof of this transaction. And I was given an email address to send it to. Every thing i sent it. I got an email from zempler telling me not to use that email address. All the phone calls I made, had no affect to release my money. Due to this bank I have now lost the new business premises we were moving to. I will now be taking legal action to releases my money. I wouldn't give them 1 star .absolutely discussed with this bank. If that's my first deposit from a financial institution. How can I deposit money from a unknown customer.

Great experience Professional customer service

Gentleman help me to login straightway.i was quite upset he was so polite and helpful resolved my issue within one minute made my day .

Great service

I was scammed recently and I phoned Zempler to report the problem. I spoke to a really helpful guy who said that he would block my card, issue a new one and pass the matter over to the fraud department. The following day, my account was refunded and I received the new card a couple of days later. Excellent customer care!

I asked how to get my statement and the person on the phone guide me step by step

Easy convenient banking

Good experience

Today the agent was very friendly I normally do not have a great an experience when calling into the bank! However this time around the agent was very friendly and helpful

Replacement card that was lost was promptly ordered by Kathy

Call answered quickly, spoke to a lovely gentleman called Ike. Who was very professional and dealt with my enquiry very quickly and it was resolved.

If I could give a 0 star i would. They suspended my account with my last bit of wages in. Wouldn't allow me to transfer it out and are not telling me why or even responding back to me. This company is scam, freezing people's money and giving no reason. My boyfriend also had his bank frozen for absolutely no reason. It's plane straight up fraud but they get away with t due to this. They get away with it due to this UK law. Crime Act 2002 (POCA)

Easy and efficient

Lois was such a lovely helpful lady, she made my silly mistake so much fun and obviously helped me get the problem sorted 100% thank you Lois 😻