Zempler Bank Reviews

Their representative , Tim , was very polite and professional and quickly resolved my issue

Ben the customer Service Agent was amazing. Very calm, very knowledgable, He talked me through what I needed to do to acticate my account and card. He was very patient with me, I'm 67 years young and he had time to go over everything with care. And we had a laugh!, cant be bad. But honestly, He was a great help, I now feel confident to use Zempler banking.

I spoke to a company representative called, Ruchin; and, he explained why my £15.00 monthly payment agreement had been, all of a sudden, cancelled; which he then proceeded to set back up, again. I felt well and truly grateful...as, currently, I'm unemployed...; and, so there is no way I can afford to pay more than that. 5 stars. Thanks, enormously for your understanding.

Excellent 5 *

Very helpful and polite

Quick efficient and not long waiting time to get through to a human (also english speaking)

Very good I was dealt with respect and kindness

Friendly and helpful adviser. The problem is not solved, but I’m clear on what to do next.

Lady ho help my very nice

Excellent service to resolve a small issue with activation.

Good service

Genuinely terrible bank. They impose restrictions on incoming money to business accounts for no reason. I have been blocked from receiving an inbound payment for days. STEER CLEAR if you are a business owner

Since the takeover with this bank my business has suffered from having Zempler as our bank. Most recently, our bank account has been frozen for reasons unknown, payments that are being sent from our customers are automatically rejected and Zempler will not answer why, it is losing us money and damaging our relationship with customers!

All l know is good service when you call them the way the answer you talking to you is a great that's l saying.