Shawn Ian Bartelborth - Flamm
1 reviews•New Reviewer
Featured
over 1 year ago
Dreck
Absolut nicht zu empfehlen. Der größte Dreck. 5 Stunden Verspätung ohne jegliche Informationen.
Helpful?
TrustScore
2.5
Average
2
0
0
1
3
6 reviews in total
Over a year ago
Absolut nicht zu empfehlen. Der größte Dreck. 5 Stunden Verspätung ohne jegliche Informationen.
Over a year ago
Worst experience ever that I had in my life. Customer service over here is terrible and the answer for the issue from their customer service agent is horrible. They just say randomly that some of the... See more
Over a year ago
When the flights from Pokhara kept being delayed or canceled due to the weather we got in touch with the Pokhara office of Yeti to see what could be done to ensure we got back to Kathmandu. Responses... See more
Absolut nicht zu empfehlen. Der größte Dreck. 5 Stunden Verspätung ohne jegliche Informationen.
Worst experience ever that I had in my life. Customer service over here is terrible and the answer for the issue from their customer service agent is horrible. They just say randomly that some of the items are not allowed in even checkin luggage. And once asked for the policy or anything written by the airlines the person has 0 knowledge to deal with totally 0. Its ridiculous working in such a big company and customer service agent with 0 knowledge of its own brand it was such a shame. The person names SURYA RAJBANSHI in chandragadhi airport was the one who was dealing with us. Once asked for the superior he answered he the one main incharge handling the operation in chadragadi. How the airlines could be so irresponsible to handle all the operation to the person who doesnt even know how to handle the situation and with ZERO knowledge of its own brand. NEVER GONNA REPEAT THE SAME MISTAKE AGAIN BOOKING WITH YETI…
Flight delayed by 3 hours, instead of telling us that they kept telling it was delayed by 1 hour 3 times. I talked to yeti airlines customer support explaining that we have important dinner that we can't miss and the operator replayed that we can have any refund, the only way to get a refund is to cancel the flight. Sadly we are gonna miss the dinner, I am writing this as I'm sitting in Katmandu domestic airport waiting to board the plane. DO YOURSELF A FAVOR AND DON'T BOOK WITH THEM.
When the flights from Pokhara kept being delayed or canceled due to the weather we got in touch with the Pokhara office of Yeti to see what could be done to ensure we got back to Kathmandu. Responses were almost instantaneous (big shout our to Chhetin Gurung!!! 🥰) and changing our flight was fast and without extra cost. I have never seen such service and to top it off we actually made it on a revised flight out. Thank you @yetiairlines!
FLUG KTM Pokhara. Keine Infos, ob und wann der Flieger startet. Infotafel: "planmäßig". 4 Std Wartezeit. Personal äußerst unfreundlich. Fragen werden abgewimmelt mit dem Satz "in eine Stunde". Lügen als Ausreden, das Wetter, enormer Luftverkehr, PC Panne.
Top notch flight from KTM to BHR.
Based on analysis of 4 reviews rated 1-2 stars for Yeti Airlines
“Customer service over here is terrible and the answer for the issue from their customer service agent is horrible”
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Yeti Airlines is a prominent domestic airline in Nepal, specializing in providing daily flights to major cities across the country, including Kathmandu, Pokhara, Nepalgunj, Bhairahawa, Biratnagar, Bhadrapur, Janakpur, and Simara. With over two decades of service, the company operates a fleet of ATR 72 aircraft, known for their reliability and efficiency in regional travel. Targeting both leisure and business travelers, Yeti Airlines offers convenient flight options, including popular routes such as Kathmandu to Pokhara and Kathmandu to Nepalgunj. Additionally, the airline features mountain flights from Kathmandu, providing passengers with breathtaking views of the Himalayan landscape, including the Everest region. Yeti Airlines is committed to enhancing connectivity within Nepal, catering to the diverse needs of its customers while ensuring safety and comfort during their journeys.
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Reviewers frequently report negative experiences with Yeti Airlines, citing customer pain points more often than praise. Common complaints include customer, customer service, service, airlines. A smaller set of reviewers mention positives such as flight, fast, service, pokhara. Overall sentiment is predominantly negative based on 6 reviews and an average rating of 2.5 stars.
