9 months ago
It was easy to open an account. I am very satisfied so far. Excellent customer service.
10 months ago
Cryptocurrency is easy to use and exchange rate friendly
10 months ago
1. Very responsive to issues. Immediately resolved 2. Card is great. Has worked 100% of time
The app and website are very attractive but the app often has glitches and bugs. I eventually closed my account because the $1k annual fee was just not worth it. Rather put my money in a simple investment and get better returns that are guaranteed for a fraction of the cost. *To add to the terrible response I received the business is more concerned about fixing bugs to justify the $1000 registration fee 🙄
The first few operations since I recently opened the account have gone smoothly without a hitch.
Siempre respondieron con celeridad mis inquietudes
Everything works well. Just believe costs to wire or receive money, a bit high.
My contact with financial advisor is great and the use of the application easy
Good company and very trustworthy so far.
direct access to storage and loan secured on bitcoin I plan to apply for credit card in a few months - good option to have bitcoin and change it to USD. Problem is lack of possibility to make transfer of USD to Europe
My experience has been great due to Xapo Bank's seamless digital banking platform, excellent customer support, and focus on security. The company excels in providing user-friendly crypto and fiat services, transparent fee structures, and fast transactions.
Sim está me fazendo bem,ajuda-me muito e facilita o dia dia
I’ve been a customer of Xapo Bank for some time, and I was initially drawn to their unique services. However, with the recent increase in the annual fee to $1000, it's clear that their pricing strategy has gone terribly wrong. What was once a standout service is now overshadowed by more affordable alternatives. This kind of drastic price hike feels unreasonable, especially when there are now other options that offer similar, if not better, services. Very disappointing
todo bien con la plataforma, tengo una pregunta como solicito el extracto de la transacción que pague?.
Tenía una cuenta con ellos 2018 y maneje BTC en XAPO hoy en dia podria ser algo para inicializar de nuevo mi inversion, mi inversion no era mucho aunque se desaparecio, no dudo que al llevar el cambio de una wallet a banco la administración de cuentas minoritarias como la mía ayudó a que ellos se apoderaron y se quedarán con las wallets de sus clientes , la notificacion de parte de ellos no se llevo a cabo como deberia de serlo lo ultimo que deseaba era ingresar a mi cuenta, y ellos desarrollando su nueva imagen, con el cambio a banco ya no se puede llevar a cabo ningun acceso. debieron notificar alas personas individualmente por teléfono hablamos de dinero.
Sorry, It was a not good review, but part it was my fault! Your emails (XAPO BANK) start to go to span, without any reason. Thank you
I was at the point of opening an account, but some of the reviews of transactions mismanaged and deposits returned or going astray and especially the $1000 annual bank fee turned out to be a dealbreaker. It looks like performance is an issue. The offering is attractive, but it seems Xapo Bank cannot perform well on their offering.
Antes del 2018 maneje bastante BTC en XAPO y en la bifurcacion nunca me notificaron de los BCH del momento , se que a pasado tiempo , pero era el deber de ellos notificar alas personas , deseo comunicarme con el soporte de XAPO y saber si aun tengo posibilidad de acceder alos BCH que me corresponden
This bank provides outstanding services for cryptocurrency deposits! The deposit speed is fast, transactions are stable, and there are no hidden fees, making the process truly efficient and convenient. Compared to traditional banks, they are more crypto-friendly, supporting multiple currency exchanges and offering great convenience to users.
You held up a large transaction without telling me. Whilst I fully support security checks it is paramount that you inform your customers if a payment has not gone through, not ask them for information 48 hours later , saying that you will 'review' this information , again without giving me a time scale for the review.
All worked as expected. Credit card activity log is super useful. Pause/Unpause card is too.
Todo funciona perfecto. La atención al cliente es muy buena.
Xapo make me feel safe storing my bitcoins. It's a regulated bank so trus worthy by banks in my country.
Based on analysis of 16 reviews rated 1-2 stars for Xapo Bank
“Abzocke warum soll ich 1000$ für einen US-Bank Account zahlen das ist viel zu viel”
“My experience with ShapoBank has been positive overall — the app works smoothly and the service is reliable”
“My experience with ShapoBank has been positive overall — the app works smoothly and the service is reliable”
“There are other platforms offering similar returns and features at a much lower entry cost”
“This bank is terribly slow”
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Xapo Bank is a financial services company that offers a comprehensive platform for managing Bitcoin and US Dollar assets. Designed for individuals interested in cryptocurrency investment and management, Xapo Bank provides features such as secure Bitcoin custody, seamless transactions, and the ability to earn interest on Bitcoin holdings. The platform supports users in buying, sending, and spending cryptocurrencies quickly and securely, all within a single application. Targeting both cryptocurrency enthusiasts and traditional investors, Xapo Bank enables users to diversify their wealth with tools for global transactions and investment management. The company emphasizes security with military-grade protection protocols, ensuring that customers can manage their assets with peace of mind. Additionally, Xapo Bank offers a global debit card and BTC-backed loans, catering to the evolving needs of its clientele in the digital finance landscape.
Xapo Bank receives a mix of praise and criticism from its users. Many customers highlight the excellent customer service and user-friendly app, noting that account setup is straightforward and transactions are generally efficient. Reviewers appreciate the ease of cryptocurrency transactions and the bank's innovative products, such as bitcoin-backed loans and savings accounts. However, some users express frustration with high fees, particularly the $1,000 entry cost for a US bank account, which they feel is excessive. Additionally, there are complaints about transaction issues, with some funds not arriving as expected and difficulties in accessing certain services. Overall, while Xapo Bank offers valuable features and responsive support, concerns about costs and transaction reliability temper the positive feedback.
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