Excellent customer service
It was easy to open an account. I am very satisfied so far. Excellent customer service.

9 months ago
It was easy to open an account. I am very satisfied so far. Excellent customer service.
10 months ago
Cryptocurrency is easy to use and exchange rate friendly
10 months ago
1. Very responsive to issues. Immediately resolved 2. Card is great. Has worked 100% of time
It was easy to open an account. I am very satisfied so far. Excellent customer service.
Cryptocurrency is easy to use and exchange rate friendly
贵行能够保障资金安全,服务精细,便捷。
1. Very responsive to issues. Immediately resolved 2. Card is great. Has worked 100% of time
Its an unusually efficient bank. Things work very well and very easily.
Some transactions do not arrive, and some transactions arrive and are returned to their owners, despite my contacting support and providing information. This happened. I don't know if it's worth paying $1000 for a subscription.
Abzocke warum soll ich 1000$ für einen US-Bank Account zahlen das ist viel zu viel. Ich hatte den Account als er noch 150$ kostete aber benutzte ihn kaum es kam auch kein Kredit oder sonstiges von XAPO Bank.
Great bank! I love the user-friendly app, their limited bitcoin focus, the way they communicate but most of all all their products (bitcoin backed loans, savings account and deep storage vault). Really happy about my recent choice to trust them.
i would like to have apple pay as soon as possible, doesnt make sense to me, a bank like this(fees wise) not having apple pay already set up!
The worst bank you can imagine!!! I closed my account after they suspended it and they are not allowing me to take money to my other bank and coming up with useless reasonings on why, STAY AWAY FROM THEM!!!
Their app is intuitive, transactions are fast, and customer support is always helpful and responsive.
My experience with ShapoBank has been positive overall — the app works smoothly and the service is reliable. However, I don’t believe the value justifies the $1,000 required to open an account. There are other platforms offering similar returns and features at a much lower entry cost. Great service, but not worth the premium price.
Great service.
Good five star bank
Lamento mucho que no esté en castellano, Porque no se inglés
Great banking solution for all your needs.
Great UI and great customer support
For the user in other countries, XAPO can’t provide the full bank service and I am unable to receive my xapo card and enjoy the bank service.
I opened my account to receive my salary (twice a month), and I need to reply everytime the same information from the company who did the deposit. It's a quite annoying to do it everytime, even after providing my contact with the company.
Xapo has been reliable and fast for me.
Based on analysis of 16 reviews rated 1-2 stars for Xapo Bank
“Abzocke warum soll ich 1000$ für einen US-Bank Account zahlen das ist viel zu viel”
“My experience with ShapoBank has been positive overall — the app works smoothly and the service is reliable”
“My experience with ShapoBank has been positive overall — the app works smoothly and the service is reliable”
“There are other platforms offering similar returns and features at a much lower entry cost”
“This bank is terribly slow”
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Xapo Bank is a financial services company that offers a comprehensive platform for managing Bitcoin and US Dollar assets. Designed for individuals interested in cryptocurrency investment and management, Xapo Bank provides features such as secure Bitcoin custody, seamless transactions, and the ability to earn interest on Bitcoin holdings. The platform supports users in buying, sending, and spending cryptocurrencies quickly and securely, all within a single application. Targeting both cryptocurrency enthusiasts and traditional investors, Xapo Bank enables users to diversify their wealth with tools for global transactions and investment management. The company emphasizes security with military-grade protection protocols, ensuring that customers can manage their assets with peace of mind. Additionally, Xapo Bank offers a global debit card and BTC-backed loans, catering to the evolving needs of its clientele in the digital finance landscape.
Xapo Bank receives a mix of praise and criticism from its users. Many customers highlight the excellent customer service and user-friendly app, noting that account setup is straightforward and transactions are generally efficient. Reviewers appreciate the ease of cryptocurrency transactions and the bank's innovative products, such as bitcoin-backed loans and savings accounts. However, some users express frustration with high fees, particularly the $1,000 entry cost for a US bank account, which they feel is excessive. Additionally, there are complaints about transaction issues, with some funds not arriving as expected and difficulties in accessing certain services. Overall, while Xapo Bank offers valuable features and responsive support, concerns about costs and transaction reliability temper the positive feedback.
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