Review summary

Zara heating is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

L
J’aime

J’ai aimé le rapport qualité prix, et le service répond bien à la demande. Je suis un client depuis maintenant plus de 3ans toujours été satisfait de leur service mais la livraison reste un peu longue par fois maispour le produit c’est intact

Useful
Share
N
Professional and reliable service

Professional and reliable service. They did not charge for call out even though they had to visit a couple of times due to our mistake. They were very professional, finished the job within the agreed time, provided warranty registration. I would gladly recommend them.

Useful
Share
Leaking gas pipe

I needed a boiler engineer to come out immediately after a gas leak that left me with no GCH and hot water over xmas. Mustafa was great. Clearly experienced with Valiant Boilers. He arrived on time and within an hour of doing so, he had assessed and fixed the leaking gas pipe. The other good thing was that Mustafa uncovered another problem with the boiler and advised on what needed to be done to maintain the boiler in the best working condition. Also, his charge was very reasonable in comparison to earlier quotations to fix the leaky gas pipe. I also liked that Mustafa was friendly, polite and professional in his attitude.

Useful
Share
s
Mustapha is an excellent gas safe…

Mustapha is an excellent gas safe boiler engineer, i say engineer as i believe he is more than just a plumber. He worked alone in my 2 bed house changing a regular boiler (that means tank in loft, emersion heater, and boiler) to a combi boiler. Combi means all you need is the boiler to heat your radiators and give you instant hot water. Being a 20 year old house it had miles of pipe work , an airing cupboard full of pipes and huge emersion heater taking up and wasting loads of space (its now a wardrobe) Mustapha totally removed all the pipes in the loft and the airing cupboard. What a difference its made. Once again working alone , he planned , measured fitted, installed me a new combi boiler. Total time start to finish 18 hours, amazing. In my opinion you should choose Mustapha (Zara heating) for all your plumbing and central heating needs , big or small , he even fixed a tap and fitted a drain valve , no extra cost. He sticks to his fully inclusive price, no hidden extras. ITS A 10 OUT OF 10 FROM ME

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

33 total • Write a review

Showing 1 - 20 of 29 reviews
ST

Fitted new boiler, gas pipework and CH system

Fitted new boiler and had to install new pipework for gas and repair the central heating system. Mustafa talked me through everything he was doing, discussed options and just got on with his work once we had decided what he was going to do. Polite, hardworking, informative, good value, and was a pleasure to have at our home.

Useful
Share
AS

Mustafa is an amazing engineer!

Mustafa is an amazing engineer! Recently he changed my boiler (including relocation) and he did an outstanding job! I am so glad that I found him because from now on if I will have any issues, I will have the right person that will for sure solve it. Thank you so much for everything! 🤩

Useful
Share
CC

Mustafa from Zara heating recently…

Mustafa from Zara heating recently changed my boiler. He is very professional and has amazing customer service. He also did a great job in a timely-efficient manner. Highly reccomend!

Useful
Share
DP

Mustafa is very experienced and a very…

Mustafa is very experienced and a very nice and professional engineer! He changed my boiler very quickly and he helped me fix some other issues free of charge! I recommend his services to anyone that wants quality work!

Useful
Share
AD

Couldn't have asked for more

We had the pleasure of dealing with Mustafa of Zara Heating last month. We had a complete system change from a standard boiler with seperate hot and cold water tanks to a up-to-date combi boiler. The work involved was immense. From removing the hot water cylinder from the airing cupboard, to fitting new pipes from the new boiler in the kitchen to the bathroom upstairs, brand new pipes from the gas meter into the house, and managing to provide all the necessary parts to get the job done. A normal combi to combi boiler change is a day's work. Mustafa was with us for 3 days and even made another visit from his own time to finish the thermostat fitting. He explained everything that was happening at every stage, and was ever so friendly to deal with. He is a humble, hard working guy, and feel lucky to have had him do our job for us. Thank you Zara Heating.

Useful
Share
IW

We booked an installation after an…

We booked an installation after an issue with our existing boiler during the coldest week of the year. It was booked for Tuesday but after speaking to someone on the phone they were able to bring this forward to the Wednesday before. The installer arrived on time. Unfortunately not all the parts arrived but he went out to get what he needed to make sure our installation was a success. The new thermostat wasn't sent either but the installer sorted that too, he organised for an electrician to come another day. The electrician messaged me beforehand to organise when he would come and he also did great work. Very happy with the experience, despite the small issues

Useful
Share
ys

Excellent throughout placing order

Excellent throughout placing order, buying, delivery & installation. Very experienced plumber who took pride in his work & did very good job. Cleaned up afterwards took away all the rubbish & gave instructions to use boiler etc.

Useful
Share
SS

I have to confess at first I was…

I have to confess at first I was nervous about ordering a boiler online. However. Zara Heating were fabulous. They kept me informed every step of the way. Email and text confirmations. All the equipment arrived nicely.

Useful
Share
C

Zara Heating saved my Christmas

Mustafa of Zara Heating was a lifesaver. He was the only engineer I found available between Christmas and New Year, after my old boiler finally packed up on Christmas Day. His quote for a new boiler was very competitive compared to everything I found online. He was even able to install my new boiler on New Year's Eve! Excellent job, very neat workmanship and talked me through everything I needed to know. All certificates and guarantees sorted out immediately upon payment. Trying to contact someone for something like a new boiler was very daunting, but Mustafa made the whole process pain free and a pleasure. I am very happy with my new boiler and would highly recommend Mustafa and Zara Heating to anyone. 100% satisfied! Thank you.

Useful
Share
NA

Excellent services rendered

Excellent services rendered. We noticed our boiler was not working around 7pm. We called Zara heating and they managed to attend to us around 9pm. The problem got resolved quickly. We will recommend their services.

Useful
Share
MT

He changed our boiler and also cooking…

He changed our boiler and also cooking unit .He was doing this job like he was doing for his own house ,so clean ,careful and he did check every single details to make sure we do not have any problem in the future . Highly recommend him

Useful
Share
MY

Service of the highest quality

Service of the highest quality. The installers arrived on time and promptly and efficiently installed the new boiler. After that, tidied up and explained how the new system is working. I recently received confirmation of my guarantee registration. Zara Heating checked in to see whether everything was fine.

Useful
Share
M

The fitter came on time and completed…

The fitter came on time and completed the task that day, despite the fact that the guy ran into several difficulties because of the type of property I own. Thank you very much, Zara Heating.

Useful
Share
E

Great start service

Great start service, but unhappy by the wrong boiler delivery and then the issue that the right boiler was not available.....engineer was, thankfully, very helpful.

Useful
Share
AD

A wide range of boilers is available at…

A wide range of boilers is available at extremely low prices. Within days of placing the order, local engineers will install it. Zara Heating has done an excellent job.

Useful
Share
M

They did a great job

They did a great job. Perfect. It works brilliantly.

Useful
Share
S

Zara Heating has been fantastic from…

Zara Heating has been fantastic from the beginning. The buying process was simple, and the installation day went perfectly.  Facilities Management of London, the fitters, were fantastic. The work has been completed quickly, and they left the house in the same shape as they found it, that was fantastic work and also very clean.

Useful
Share
FA

The engineers showed up on time

The engineers showed up on time. They were quite pleasant and professional. They executed the project to an extremely high standard.

Useful
Share
E

The fitter came on time and completed…

The fitter came on time and completed the task that day, despite the fact that the guy ran into several difficulties because of the type of property I own. Thank you very much, Zara Heating.

Useful
Share
AT

There were a few teething problems

There were a few teething problems, but they were quickly resolved - excellent company.

Useful
Share
Previous12Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.