Williams Medical is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week ago for an update and had no response either. Read reviews at this point and seen it’s a similar issue for many. Do not recommend!!!
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
Always helpful, friendly, and competitive prices with most items.
Great service and response!
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www.wms.co.uk1,000 total • Write a review
Customer service super helpful and supportive. Extra quick delivery. Excellent service all in all ☺️
Ordered on line. Easy to navigate to product I wanted and order. Delivery always reliable and well packaged.
I have just had an extraordinary experience. I have found a company that really does care about its customers. I bought an INR checking machine last week (for a very good price, I must say) from WMS, but forgot to plan it so that it would be delivered whilst I was at home. I'd planned to be away for the weekend, just when it was due to be delivered. So I called them, and they were very understanding and helpful. They intercepted the order and delayed it so that it left on Monday instead. It arrived today, Tuesday, safe and sound. And the lovely lady from Customer Services had checked the delivery status and phoned me to ask if it had arrived ok. That is truly caring service, for which I am very grateful. I would give 10 stars if I could! Thank you.
